Egg Q-ber - Square Egg Maker | Egg Cuber Egg Gadget | Crafts With Eggs Gift

If you’ve changed your mind! No problem! Just let us know that you want to return your purchase and return it to us within 28 days of purchase with the original paperwork enclosed. We will only refund the cost of the Goods and not postage charges. If you received free delivery on an order, our usual delivery charge of £2.99 will be deducted from your refund. We will provide your refund within 30 days from the date the Goods are returned and received. All Goods being returned remain your risk until received by the Company. We recommend that you should adequately pack, insure and return using a delivery method that gets a signature on delivery, proof of posting will not be accepted as proof of receipt. You will be responsible for paying the return delivery costs you will also be responsible for the legal costs and retrieval costs involved should you not return the Goods. Customised, personalised or items that have been especially made for you, including gift tins and boxes (after registration has been submitted) cannot be returned unless damaged or faulty. Goods can only be returned for this reason if they are in the manufacturer’s original new condition, unused and complete with all original packaging and the Goods can be re-sold, as new, without any additional work on the part of the Company. Damaged, Faulty or Incorrect Goods! If you order received is damaged, faulty or is the wrong items we will sort this out for you. Just let us know within 7 days of delivery and return it to us with the original paperwork and the receipt for the return postage enclosed. We will refund the cost of return delivery incurred by you and replace the goods (subject to availability) once the Goods are received. If you’d prefer a refund please state this when you contact us. Refunds will be made within 30 days after receiving the damaged, faulty or incorrect Goods are returned and received. All Goods being returned remain your risk until received by the Company and should be adequately packed, insured and sent using a delivery method that gets a signature on delivery, proof of posting will not be accepted as proof of receipt. Please note that we will only refund return delivery costs if the postal cost receipt is included and if is sent on the equivalent level of delivery service originally provided by us(excluding the signature on delivery element) e.g. if we sent it to you using second class, we would refund second class return costs.