We offer FREE delivery on all our items sent within mainland GB (See non-mainland GB exclusion list below)
Our aim to dispatch all orders within 1 working day of receiving cleared funds (Monday to Friday), therefore your items will be delivered within 4-6 working days from placing your order. We occasionally list products which are special order items and therefore dispatch time will be slightly longer, if this is the case then we will contact you to advise of expected delivery date.
An express delivery option is available for £3.99, if your order is placed before 12pm (Monday to Friday) and is in stock, items will be sent the same day and delivered within 2 working days (for some out of areas postcodes, deliveries might take slightly longer).
PLEASE NOTE: All deliveries are made by our courier, Yodel, and will require a signature. Deliveries take place between the hours of 7am to 7pm. The courier will try and deliver the item twice before returning the item to us. Please ensure someone is present to sign for the item. Should the item be returned to us we will have to charge for re-delivery.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to the address that comes through. This is an eBay policy.
Mainland Non-Mainland GB Exclusion List
Channel Islands - All postcodes containing GY and JE
Isle of Man - All postcodes containing IM
Scilly Isles - TR21-TR25
Scottish Islands - HS1-HS9, IV41-IV49 / IV51 / IV55-IV56, KW15-KW17 / KA27-KA28
PA20 / PA41-PA49 / PA60-PA78, PH42-PH44, ZE1-ZE3
Scottish Highlands - KW1-KW14, IV1-IV40 / IV52-IV54 / IV63, PA21-PA38 / PA80, PH16-PH26 / PH30-PH41 / PH49-PH50
Northern Ireland - All postcodes containing BT
Isle of Wight - PO30-PO41
We only accept PayPal for orders placed on eBay. For your security and convenience we only accept payments via PayPal with a confirmed address. Once your payment has been received we will send you confirmation email and your purchase will be sent with a VAT invoice. We do ask that all payments are made with 48 hours.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to the address that comes through. This is an eBay policy.
We offer a 21 day returns policy. Far more than the recommended 14 days asked by eBay.
If you change your mind, or if any of our products fall below the standard you would expect and you wish to return the item, please notify us within 21 working days of delivery so we can issue you with a returns authorization number and return address. We aim to process your refund via PayPal within 7 working days of receiving the goods, providing they are undamaged and in a re-saleable condition.
We have a returns policy which is placed through eBay returns requests. Should you need to return an item, please contact us and we will forward our returns information to you.
Any damages must be reported to us within 24 hours for us to raise any claims with our courier. Any claims after 24 hours will be dismissed for a claim.
We are fully compliant with the Distance Selling regulations.
Returns Made Easy
We have made returning the items to us really easy for our customers. You can choose to:
1) Return to a local store and they will transfer the goods back to us here
2) We can arrange collection for you at our cost price of £5.00
3) You can send them back direct and we can refund once back
If you wish to return the item to a local store, please ensure the item is returned with the delivery note and ask them to transfer the item back to us here at Wembley. Unfortunately they cannot refund or exchange in store. They will simply take the goods and transfer them here saving you on return postage. Please ensure you inform us of this as we will need to prepare the paperwork for this return method.
If you would like collection, this can be easily arranged. Please contact us for details.
Finally you're more than welcome to return the item to us by yourself using your own courier method. We recommend that the item is returned on a track-able service as we have a busy warehouse and we can resolve once we see the item has arrived back.
WILL THIS FIT MY CAR?
We have used the eBay compatibility list as a guide for buyers to use. Please enter your car into here and you will see any application specific notes in the compatibility notes. We have also included all the product information in the listing to ensure you can double check and cross reference the product against what is currently on your application. Please read the listing.
We also have the facility to look up parts via vehicle registration numbers. Please contact us if you would like us to check a part using the facility.
Please Note: We run an automated eBay ordering system. Every listing has a part number behind it and once purchased the item is picked and dispatched as quickly as possible. We can only send you what is listed. We cannot send a variation as this will be on another listing. Please ensure you are selecting the correct part prior to purchase.
WHEN WILL MY ITEM BE DISPATCHED?
We run an automated eBay ordering system. Every listing has a part number behind it and once purchased the item is picked and dispatched as quickly as possible, usually same day dispatch. Should you need the item in a rush please use the "Get It Fast" express shipping option on the listing.
We encourage our customers to contact us with any eBay related enquiries by using the eBay messaging system. We aim to reply to all messages within 24 hours.
Our eBay team is available Monday – Friday between 8am & 6pm. Alternatively, you can contact us on 0208 956 5133 or you can email us at
ebay@eurocarparts.com
Euro Car Parts is the UK's leading distributor of parts for all makes of cars and light commercial vehicles. We have over 114,000 stocked part numbers, far more than any of our competitors, and this figure is constantly increasing.
Originally established to supply BMW, Mercedes, Porsche and VW car parts, our quest for breadth of range has now carried over into our all-makes, Korean and Japanese programmes.
Our Buyers and Product Managers are, quite simply, the best in the business. They search the world to deliver the best in range, value and quality for our customers.
To maintain a consistent supply of original quality parts we operate our own sourcing and shipping operations. We also enjoy direct supply agreements with the factories producing many of the world's best brands.
Euro Car Parts has 105+ stores nationwide. However our eBay stock is not linked to any branches.