eBay item number:
Seller assumes all responsibility for this listing.
Business seller information
MH STAR UK LTD
6 Lissenden Gardens
Phone:020 7482 8851
Fax:020 7482 8802
Please note we only monitor customer service email inbox at firstname.lastname@example.org. Please do not send your email to any other registered email address. Should you have any inquiry please do not hesitate to send it to email@example.com or via ebay message system.
Our customer service office is open 09:30AM to 17:30PM Monday to Friday exclude Bank holidays. Our daily order dispatch deadline is 17:00PM. Any order after deadline will be dispatched next working day. Thank you.
Company registration number:
I provide invoices with VAT separately displayed.
Return policy details
We are fully confident with the quality of our products, however if you need to return under some exceptional circumstances, please make sure the below:
You need to return your items to us within 7 working days after the day on which the goods are delivered.
If an item is faulty within the 3mth warranty period offered then please return it to us with your invoice.
If found to be a manufacturers fault we will repair, replace or refund. Please note postage costs will not be refunded. You (customer ) are responsible for the return shipping charges if you are returning items because you have changed your mind, and we will not refund you original delivery charge.
Items must be returned to us unused and boxed as new in the original packaging. Returned items must not have any signs of abuse or intentional damage.
Please include your invoice and a note stating weather you require a refund or exchange for another item. Please note postage costs will not be refunded.
Refunds are usually processed within a few days of us receiving the goods back. Please allow a further week for the amount to show on your account. Sorry if this seems a little long but the time frame is dictated by your bank or card issuer and we have no control over it. We will refund you by the same method as payment (i.e. Credit card, Paypal)
If you think the item your received is faulty or have any other questions please get in touch with our support team via email firstname.lastname@example.org or give us a call .