Payment: We accept Paypal, cheque, or credit card payment by phone. Customer service:
Shipping: All small UK items are sent via Royal Mail 1st Class. Although 85% of our orders are delivered the next working day, please allow 2-3 working days for delivery. Larger items are sent via other courier. (DHL, UPS, Parcel Force) We offer postage discounts on all of our items, if you have any questions about our postage discount then please get in touch and we will be happy to answer any questions. European customers should view the postage details on the relevant listing for more information about expected delivery times. We will dispatch your order within 1 business day once payment is finalised. Nevertheless, please contact us if your item has not been received within 10 working days of your purchase.
Please feel free to contact us if you have any questions surrounding our products through on the ebay messaging system.
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We hope that you will be happy with your purchase. In the event that you are not totally satisfied, or have simply changed your mind, we offer a full refund on the return of the item/s. Please return any unwanted item, in original condition, within 14 days of receipt, and we will refund your payment in full, excluding return postage. If items are not as described, or faulty, we will refund in full including return postage but please contact us first by email to advise us of any problem. Items should be returned using second class recorded post. Please include a note of your user id with any returned items to enable us to process your refund. Please note that name and address may not be sufficient to identify your order correctly. Return Address:
Unit 26, Brockley Cross Business Centre, Endwell Road, London, SE4 2PD
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Returns Policy Any customer can return their purchase within 14 working days after receipt of the goods, providing that the product has not been used and remains in its original unopened manufacturer's packaging. Returned goods which do not adhere to this will be rejected. Customers will be refunded for their purchase by cheque less the return delivery charges incurred in the transaction. The 14 day period does not start until the day after receipt of the goods by the customer.
By submitting your bid, you'll be contractually committing to buy this item from the seller if you are the winning bidder.
By submitting your bid, you're committing to buy this item from the seller if you're the winning bidder. You've read and agree to the Global Postage Programme terms and conditions - opens in a new window or tab. Import charges previously quoted are subject to change if you increase you maximum bid amount.
By clicking Confirm, you commit to buy this item from the seller if you are the winning bidder.
By clicking Confirm, you're committing to buy this item from the seller if you're the winning bidder and have read and agree to the Global Postage Programme terms and conditions - opens in a new window or tab. Import charges previously quoted are subject to change if you increase your maximum bid amount.