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Business seller information
2 Harvest Drive,
Return policy details
You may cancel products you have purchased within 7 days starting the day after delivery for any reason. Please note that cosmetics that are applied directly to the body are excluded from our returns policy, including lipsticks, nail products, facial cosmetics and eye products.
In order to claim a refund, returned goods must be in their original packaging, unopened, unused, and with seals unbroken. You should take reasonable care of the products in your possession. If you wish to return your order under these circumstances you must do the following: In the first instance, contact us through eBay within 7 days, starting the day after delivery to let us know that you wish to return goods. Remember when emailing to include your name, order number, product name and quantity you wish to return. We will send you our returns procedure and the required documentation to return product
Refunds will be processed as soon as possible and in any case within 30 days. If you request a refund and refuse to return the goods or the goods are returned to us in unsatisfactory condition refunds will not be given. Please note postage will only be refunded in cases of faulty or damaged goods.