New without tags: A brand-new, unused and unworn item that is not in its original retail packaging or may be missing
its original retail packaging materials (such as the original box or bag). The original tags may not be attached. For example, new shoes (with absolutely no signs of wear) that are no longer in their original box fall into this category.
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After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
In the unlikely event you are unhappy with your purchase or you require an exchange, it is important that you contact us within 7 days of purchase and return within 14 days.
Items must be returned in their original condition & re-packaged in the original packaging or we cannot refund or exchange due to hygiene reasons.
Please also enclose note with Ebay User ID and Details of Return as this is important for us to be able to issue refund quickly.
If Item was originally purchased with postal fees, the item will be refunded in full minus the original postal cost.
If an item was purchased with FREE POSTAGE, a refund of the full amount will be issued MINUS £3 (£5 for shoes & boots & for multiple returns) for the original postal cost.
If you require an Exchange we ask you to return item and send an additional fee of £3 (£5 for shoes & boots) for the repost.