We are the manufacturer! As we sell direct missing both wholesale and retail margins enables us to sell at prices below all our competition including other eBay sellers.
· Delivery within 14 working days - not 8-12 weeks as seen by other sellers which allows time to order only pre sold items and then import them.
· All chassis and frames are solid wood cabinet jointed a traditional best practice method incorporating maximum strength. You will not see these methods on furniture from the big high street names it’s too expensive and slow to manufacture this way despite their prices being several times our own.
· All furniture made by hand with hand tools (unlike a UK cabinet maker).
· All furniture finished by hand.
Painted finishes – Up to 40 processes from surface preparation, prime, and top coats with final invisible matt lacquer to provide wipe clean very necessary on a white finish. Do not expect a sprayed high street automated finish! (Neither should you want to!)
Lacquer finishes – Up to 35 processes again from surface preparation, sealing, multiple coats of final lacquer and many repeated processes between applications using only high quality lacquers. (Cheap lacquer can age quickly and never looks as good).
Gilt – We use real gold leaf (not spray painted) and despite being the most arduous method we brush onto glue so not oiled or water applied giving a much stronger finish applying the leaf is only 1 step we add to the final finish and this whole process also takes a great deal of time and may processes.
If you can find better quality and value our advice is to buy!
2. Do I need to self assemble? YES
Yes more so only for beds and wardrobes, we will specify self assembly where applicable. However as cabinet made furniture pieces made from several parts is known as knockdown so just like an antique wardrobe for example (not the same as ‘flat pack’ which takes a great deal more effort) All parts have fixings built in excluding wardrobe bolts.
3. Can I collect?
Yes, but this needs to be by appointment as we have a great deal of work with containers frequently coming in and need to also schedule collections. Please ensure your vehicle is suitable with tie points and thick blankets to protect your piece, we do not accept responsibility for damage once it has left our warehouse.
4. Do you sell to the trade?
Yes including container orders, we can provide VAT invoices you will need to provide us with evidence of your business; due to abuse a letterhead is insufficient. We have no minimum but we do still charge delivery, we appreciate traditional supply to the trade does not include a delivery charge but that is always factored into a suppliers costs we prefer to keep prices low and without these charges built in.
Your rights and returns procedure.
Statutory retail consumer rights apply including long distance selling rules – however we offer 14 days no quibble returns rather than the 7 days defined by the long distance selling laws which includes delivery refund as well as item. We aim to collect within 21 working days.
Please be aware that our delivery countdown starts once items are paid for and not when you win an auction listing
It remains your responsibility to measure not just final location but also access route from your front door to final location.
Please be aware we operate single driver delivery for large and heavier items a responsible adult must be on hand to help carry in items and yes we are happy to locate for you in the room of your choice. Also note that we are not insured for damage to surfaces or items within your household please ensure access routes are cleared of items that may be damaged. We assume wavering of any claim upon us for damage or injury should you permit us to enter your home.
All items must be paid for in full before delivery we do not offer credit.
Please contact us for news on many items that are on their way to us
To avoid disappointment please ensure you read the terms of our delivery below and be sure to remember to give us contact telephone number, mobile + landline if you can (we will not deliver without, they will only be used for delivery and will not be shared outside of our company). Please also ensure address details are current.