Softcare Silicone UK Limited accepts returns within 14 days from the date of delivery .
Customers need to return the item on their own cost for a refund .
Nothing in our listings effects your statutory rights.
How to return an item for a refund:
if you like to return the item, simply send it back with a note containing your ebay ID, reason for the return, your address and a note that you want it returned for a refund and send it to :
Softcare Returns C/O Bridgetown systems
Unit 24 Argyle Street
Kingston upon Hull
HU3 1HD
UK
due to hygiene reasons , pants and items that have adhesives inside them can not be returned unless un-opened and un-used in any way or tried on , please email us before returning any item that has adhesives or are pants so that we will approve the return .
we also offer a free exchange for one time only , where there is no differences in item prices , so if you want another size or colour and their is no differences in the item price based on size or colour , please send it back to
Softcare Exchange C/O Bridgetown systems
Unit 24 Argyle Street
Kingston upon Hull
HU3 1HD
UK
please include with your return a note containing your ebay ID and the colour , size that you want it exchange with,and we will exchange the item for you and send the new item without any extra post costs .
our free exchange policy only apply to UK customers.
for more information about your rights please see bellow
Thank you
Softcare Silicone Customer Care
Please ready the distance selling law that is shown on this ebay website , so that you know your rights as a consumer .
