I am buying software from you, will I receive a boxed product?
No, the product in the picture is for display purposes only. In order that we may keeps your costs down to a minimum, there will be no box supplied with the software, you will receive a CD in a well packaged envelope with the software on.
What about Customer Support?
It is very unlikely you will need help with any of our products, as they are all supplied ready to run. As soon as the disk is inserted into your computer a menu screen will be displayed, and you will be able to point and click and have your new software up and running in seconds.
Having said that, if you do have any issues then you can be confident that we will reply to you as quickly as possible, with the best help that we can provide.
I bought from you, but the item doesn't work: can you help?
Don't Panic! Simply get in contact with us and we will do our utmost to either sort out the problem. If necessary then we will issue you with a new disk, if that is what is needed, at our own cost.
What happens if my item doesn't arrive?
We strive to send out all items within a 24 hour time slot, and we'd suggest that Royal Mail should be given 7 days to perform the service of getting the item to you. With all this in mind, if you haven't received your product within 8 days of purchase, simply get in contact with us and we will make some enquiries on your behalf and if necessary we will dispatch another product to you, at our cost.
With regards a software purchase, how many computers can I install the software on?
You may install any software you purchase from us on as few or as many computer as you wish, it is completely up to you how many times you install the software, and on how many computers you install it.
Will I receive any printed documentation from you with regards to my software?
You will receive a printed invoice showing your purchase from us. You will not receive any printed manuals in your package, but where necessary any help documentation will be provided on the Software Menu for you to use.
What computer Operating Systems is the software compatible with?
Unless otherwise listed above, the software will work on -: Windows 95, Windows 98, Windows 2000, Windows ME, Windows XP, Windows Vista and Windows 7 (32 and 64 bit versions).
Why is the software so cheap?
The software has been developed by the Open Source Community, and so with no shareholders to please we can pass the savings directly on to you, the consumer.
With this in mind, it is important to note that the software is completely legal.