Envy Beauty is a UK company and we are sourcing all range of nail and beauty products around the world, we ensure our items are of great quality and at the best price. All orders before 4pm are dispatched same day by royal mail 1st class.
To contact us regarding our shop or one of our products, get in touch with us here
Paypal is our preferred way of payment, which is the quickest, easiest and most secure way to pay. Payment is charged to your PayPal account as soon as you place your order at the online checkout. Please contact us via eBay message if you prefer other types of payment.
We deliver to any address in the UK mainland. The estimated delivery time for UK orders is 1-3 working days for Royal Mail 1st Class, and 2-4 working days for Royal Mail 2nd class after your payment is received. For orders over £20 we will automatically upgrade to recorded delivery.
Please note: Whilst we make every effort to deliver goods in the time specified, we cannot guarantee delivery in that time period or accept liability for deliveries made outside of this time-scale. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.
Can I change my order?
Unfortunately, once you have submitted your order we are unable to amend it.
Can I change my delivery address?
Once you have placed your order we are unable to amend the delivery address.
Can I cancel my order?
If your order has been dispatched then we are unable to cancel it for you. Once you receive your goods, simply follow the “contact us “page and one of our team will get back to you ASAP with returns instruction.
It’s been a while I still haven’t received my order, what should I do?
In the unlikely event that your order has been delayed please follow the “contact us “page and leave your details one of our team will check with courier and get back to you ASAP, please do contact us before leaving any feedback as we will try our best to solve your problem and your all 5 star positive is very much appreciated.
The product I ordered has arrived faulty / damaged or is an alternative item, what should I do?
In the unlikely event that you receive a faulty or damaged item, please do contact us before leaving any feedback, follow the “contact us “page and leave your details one of our team will get back to you ASAP – either a replacement or a full refund will be issued, as we try our best to offer great customer service and will solve any issue that might incur during transaction, your all 5 star positive is very much appreciated.