This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
Here at House of Adorn (previously known as The Feather Shop) you will find an array of fascinatingly fabulous fine feathers, fabrics, findings and trimmings. Our extensive range of products includes fancy feathers, millinery supplies, dance materials, sinamay, ribbons, flowers, veil, lace, hair accessories, haberdashery supplies and much much more. Our products are sold throughout the world to Milliners, Craft Enthusiasts, Fly-fishers, Art Schools, Dance Schools, Fashion Houses, and Film/Theatre Productions.
At House of Adorn we strive to source quality, ethical, and affordable materials and trimmings. We continually follow the latest fashion trends and seasonally add to our collection to offer you the latest in styles, textiles and colours. Please feel free to contact us if you have any questions and if there is anything you are looking for but can't find on our website, be sure to let us know and we'll do what we can to help. We trust you will enjoy shopping here at House of Adorn's eBay Store, so come on and get started!
Shipping & Combine Postage
We ship throughout Australia and Internationally using Australia Post as our preferred shipping partner unless otherwise stated. Shipping costs includes packaging and handling (please allow 1-2 business days). Depending on your choice of shipping options, delivery within Australia will generally take 1-5 business days for Regular service, and 1-3 business days for Express service. International delivery will generally take 2-10 business days depending on your location. Please note a number of our products are classed as "Dangerous Goods" and can only be delivered within Australia via road courier.
We are happy to combine postage for multiple quantities or other items bought from our eBay Store. After making the purchases, if the items are not combined automatically or the total shipping charges seem unreasonable, please use the "Request Total/Invoice" function on eBay. This will notify us to combine your orders, amend charges where applicable, and send you an eBay Invoice with instructions for payment. (Please note: If this is not requested, the orders may be shipped separately and shipping charged more than once).
Payment & Refunds
We currently accept Paypal and Bank Deposit. If you choose to pay by making a Bank Deposit, our bank details will appear when you check out. Please note, orders will only be processsed and dispatched upon receipt of full payment.
For more information regarding payment for combine postage, please see "Shipping & Combine Postage" above. If you have already paid multiple postage charges on multiple items that arrive in the same parcel and wish to request for a refund, please contact us and we will endeavour to arrange a refund as soon as we can. For more information on refunds, please see "Exchanges & Returns" below.
Exchanges & Returns
We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to exchange or refund the cost of goods (not including shipping fees) provided we are notified via firstname.lastname@example.org within 2 days of you receiving the goods. Once we acknowledge your request, items must be returned with a copy of the invoice within 5 business days in Australia or 10 business days worldwide from date of notification.
Goods must not have been used or damaged, is in its original packaging and is in a fully resalable condition. If we find that the goods have not been returned to us in fully resalable condition, we reserve the right to refuse an exchange or refund on the goods. We are unable to offer an exchange/refund on any sale items or products that can be worn directly in/on the hair and body, including all hair products (such as hair combs, headbands, and feather hair extensions), feather boas and feather eye lashes.
If you are returning any goods because of an error on our part or because it is damaged or defective, we will refund the delivery charges incurred in returning the goods to us. Once we have received the goods and confirm that it is damaged or defective, we will replace and resend the goods at no extra cost, or provide a full refund in the original form of payment.
Contact Us & Feedback
For all eBay store enquires regarding product or order information please contact us via the eBay messaging system, email (email@example.com) or phone (Australia 03 9543 2268 / International +61395432268).
Feedback is of utmost important to us and we try our very best to acheive 100% Positive feedback. If for any reason you are not entirely happy with our products and/or services, please contact us immediately and allow us to explain or rectify any issues before you decide against leaving positive feedback. We always have and will always continue to leave postive feedback for all of our customers as we appreciate both your business and support, and hope that you will keep returning to The Feather Shop.
Our office hours are between 10am and 5pm, Monday to Friday EST. For enquiries outside of these hours we suggest either sending us an email or a message via the eBay messaging system. We welcome all comments and feedback so we can continue to improve on our service and product offerings.
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By clicking Confirm bid, you are committing to buy this item from the seller if you are the winning bidder and have read and agree to the Global Shipping Programme terms and conditions - opens in a new window or tab. Import charges previously quoted are subject to change if you increase you maximum bid amount.