Shippingand and Return Information
FREE SHIPPING TO THE US STATES
Attention International Customers
Expect delivery in 14 to 22 business days
Shipping information for your country should be listed below under the Shipping & Handling section. Just enter your country and click the "update" button to see the shipping cost for your location. If you do not receive a rate for your country or your country is not listed, enter a neighboring country (for example, Australia in place of New Zealand or Japan in place of Philippines).
Import duties, taxes, and charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyers responsibility.
Please check with your countrys customs office to determine what these additional costs will be prior to bidding / buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges
We do not mark merchandise values below value or mark items as gifts – US and International government regulations prohibit such behavior.
Your Satisfaction is 100% Guaranteed!!
If you are not pleased with your item you may return it for a full refund (excluding shipping charges if originally charged) within 14 days. ELECTRONIC PARTS , TUBES AND ITEMS YOU PUT IN YOUR MOUTH ARE NOT RETURNABLE. You must request, VIA EMAIL ONLY, WITH REASON FOR YOUR REQUEST, prior to retuning an item . The item should be shipped back in the original condition and in the manufacturers original packaging. A restocking fee of 25% will be applied if the item is not received in the original new condition, with all parts manuals, packaging or with cymbals that have stick marks, dents, scratches, and fingerprints. Please be sure to ship the product back via a means that will supply you with a tracking number. This will insure you that we have received your return.
Items return to us by the shipping company due to a incorrect address, not claimed, unable to forward, or for any other reasons not caused by our error will be charged a return fee of 20% of the cost of the order or $1.75 which ever is greater
Print Music, Software and Used Items sold in "as is" condition are excluded.