Shipping Note: Shipping Note: We FREE ship to UK mainland only/no international shipping available. We can not combine shipping and there is no local pick up. We can not ship to PO boxes or APO's.
Buy with confidence: We only accept PayPal on eBay, this means you can rest assured your order will be with you ASAP after your purchase. For your security we only dispatch your order to the address you provide us via PayPal.
Customer Support : We are a family business and we do our best to deliver the highest quality of customer support possible, because we love our customers and Ebay.Your positive feedback is highly appreciated, if you are happy with your purchase! Please note that if for any reason the item you received was damaged or you do not like it, contact us to find a solution! We are always happy to give a solution to our customers and that is why we have 100% satisfied customers! We reply as quickly as possible, because we love what we do and believe that customer support is everything.
All items will be shipped directly from our suppliers. In the unlikely event that the item is sold out or on backorder, we will instantly refund 100% of your money.
Please make sure your phone number is listed in your Ebay account or else send it to us with your order. Some courier services prefer to have shipping phone numbers in case of delivery problems. We hope you enjoy shopping at eBay! Thanks for visiting our page.
Returns : Please note that if you wish to return an item, you have to pay the return shipping cost. As soon as you inform us that you wish to return an item, we will arrange with our warehouse to provide a return shipping label. We will then send it to you by ebay message and you will have to attach it on the package. All returns are fulfilled by our courier. As soon as you send back the item, the warehouse will inspect the item and then we will issue the refund to your Paypal account. This is a standard procedure and no exceptions will be made. Thank you!
Cancellations : Please note that once payment is complete, in most cases we may not be able to cancel the transaction if you change your mind. However, you can decline the delivery when the courier shows up at your house and follow the return procedure.
Communication: All communication between buyers and sellers has to be done via ebay messages. It`s the safest way to communicate for both buyers & sellers. Please avoid to send messages to personal email adresses.
Behaviour : We are a family business and we love our customers and eBay! We do our best to provide excellent services but sometimes mistakes happen, couriers fail to provide 100% great services, items are lost and some arrive defective as they are treated badly during postage. Please let us know and we will do whatever is possible to give a solution to satisfy you. Bad, insulting and aggressive behaviour is not tolerated and rude messages will be reported to ebay. Ebay is a safe environment and we want to keep it like this. Thank you for your understanding!