SIGNZWORLD (referred to herein after as (US/I/WE/OUR), UNIT7, ACE Business Park, Mackadown Lane, Birmingham B33 0LD, provides warranty (via warranty cards) against mechanical problems to the products bought, or cosmetic warranty in the event of damage while in transit.
This warranty extends to our other products including:
Liyu SC631: 2 YEARS WARRANTY
Liyu SC631E (Optical eye): 2 YEARS WARRANTY
Liyu SC1261/1361: 2 YEARS WARRANTY
Liyu SC1261E/1361E (Optical eye): 2 YEARS WARRANTY
Liyu TC 631: 2 YEARS WARRANTY
Liyu TC 631E (Optical eye): 2 YEARS WARRANTY
Liyu TC 1261/1361: 2 YEARS WARRANTY
Liyu TC 1261E/1361E (Optical eye): 2 YEARS WARRANTY
UKCUTTER CTO630: 1 YEAR WARRANTY
UKCUTTER CTO630 (Optical eye): 1 YEAR WARRANTY
UKCUTTER CTO1200: 1 YEAR WARRANTY
UKCUTTER CTO1200 (Optical eye): 1 YEAR WARRANT
UKCUTTER CS630 (Optical eye): 1 YEAR WARRANTY
UKCUTTER CS1200 (Optical eye): 1 YEAR WARRANTY
5in1 Heat Press: 6 MONTHS WARRANTY
Cap Heat Press: 6 MONTHS WARRANTY
Clamp Heat Press: 6 MONTHS WARRANTY
High Pressure Heat Press (JAP): 1 YEAR WARRANTY
Semi-Automatic Heat Press: 6 MONTHS WARRANTY
Mug Heat Press: 6 MONTHS WARRANTY
Swing Heat Press: 6 MONTHS WARRANTY
40X50 Heat Press: 6 MONTHS WARRANTY
Large Format Printers:
Lecai LC5500: 6 MONTHS WARRANTY
Lecai LC750H: 6 MONTHS WARRANTY
SIGNZWORLD products are warranted to the original purchaser period of: See above for the amount of warranty on products, (Amount meaning the "time" of warranty allocated to each product).
(See exceptions below).
This warranty does not cover items that SIGNZWORLD deem to be consumable, for example vinyl material or any other types of vinyl materials that are deemed consumable. Sublimation mugs, ink cartridges, printer inks, blade holders, blades, transfer paper, attachments, mats, tweezers, banners print media.
This warranty is only open to SIGNZWORLD Products purchased new.
This warranty is void if:
Defects in materials or workmanship or damages result from repairs or alterations which have been made or attempted by others or the unauthorized use of nonconforming parts.
The damage is due to normal wear and tear.
The damage is due to abuse (including overloading of the Product beyond capacity), improper maintenance or neglect.
The damage is due to use of the SIGNZWORLD's Product after partial failure, use with improper accessories or non-compliance with operating instructions.
The damage is due to slight deviations from specification that do not affect tool function or value.
The warranty card is lost.
Owner's warranty card
A warranty card will be submitted with the order with the following information: eBay name, unique id, item name and date of purchase.
To submit a claim for warranty the item will need to be sent to us to the address stated above. The buyer (you) will need to produce the original warranty card to for the claim to be accepted. If the warranty card is lost the claim is void, however a replacement can be provided for a fee at SIGNZWORLD discretion.
The warranty period begins from the time the product is purchased from new. The starting date is the date on the original sales receipt.
Once a valid warranty claim has been received (within the warranty period) the defect shall be corrected by means of repair or equivalent replacement (in full working order). If the defective tool is replaced after repairs have been attempted, the faulty machine shall become the property of SIGNZWORLD.
A valid warranty claim requires the submission of the complete tool (with matching unique ID and eBay ID to that on the warranty card), the original warranty card must be shown prior to repairs.
Delivery Charges for repairs (part replacements etc) will be handled by the buyer (you) invalid claims may be charged at SIGNZWORLD discretion. Invalid claims may be repairable, in which case an estimate of the costs involved could be offered.
SIGNZWORLD warranty is RTB (Return to Base) ONLY and all other perceptions of our products warranties are void.
SIGNZWORLD products come with 6/12/24 months warranty; however they are subject to strikes.
Strikes imply how many times you are able to send the product back to us (RTB) each product strikes are as follows:
6 months - 2 Strikes
12 months/ 1 year - 3 Strikes
24 months/ 2 years - 5 Strikes
Once all strikes have been exhausted a fee will be charged for the replacement parts at SIGNZWORLD discretion.
SIGNZWORLD disclaims any implied warranty of merchantability or fitness for a particular use or purpose, and all other warranties. In no event shall SIGNZWORLD be liable for any incidental, special, consequential or punitive damages, or for any costs, legal fees, expenses, losses or delays alleged to be as a consequence of any damage to, failure of, or defect in any product including, but not limited to, any claims for loss of profits.
Please refer to the terms and conditions (Shipping and Payments) for "shipping" replacements.