eBay item number:
Seller assumes all responsibility for this listing.
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Multimeters & Flukes
Business seller information
Unit 4 Brighouse Trade Park
Armytage Road, Industrial Estate
Return policy details
We know that you will be pleased with your purchases from Brewtime. However, there may be occasions when you will need to return items to us.
Items Damaged in Transit
If any items were damaged in transit, we ask that you report it to us within 48 hours. If the items are visibly damaged on receipt, it's best to sign the carrier's delivery note accordingly. Items should be returned in their original packaging complete with all accessories and documentation. Once received back into our warehouse, we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs.
Items Faulty on Arrival
If your items are faulty on arrival, you must notify us via ebay messages within 72 hours. Items should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs. If a returned item is found not to be faulty we will return the item to you, in this instance you will be liable for the return carriage.
Items Faulty in Warranty Period
If any of your purchases develop a fault, and it's more than 28 calendar days since receipt, then provided your item is within its warranty period, you are entitled to a warranty repair. In some cases, manufacturers provide a specialist full on-site service and/or telephone help facilities for your convenience which we recommend you use in order to correct the fault quickly. All warranty repairs after 28 days of receipt are referred directly to the manufacturer.
If you change your mind
If you have simply changed your mind about any item ordered and you wish to return it, then in line with the Distance Selling Regulations (DSR) you can do so provided you inform us of your decision within 7 days of receipt. The item must not be used and must be 'as new' when returned to us. Once you've informed us that you wish to return goods under the DSR, you have 28 calendar days to do so, at your own expense. Once the item is received at Brewtime, we'll issue a full refund for the product to your original payment method. Please note this policy has some limitations.
Need to return an item?
You can find out about returning items on ebay here http://pages.ebay.co.uk/help/buy/return-item.html
In addition to this policy you should also refer to our general Terms and Conditions of Sale.