eBay item number:
Seller assumes all responsibility for this listing.
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Business seller information
Luxury For Less Limited
Attlebourough House, Townsend Drive
Attlebourough Fields Industrial Estate
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
1) What is the returns address?
Attleborough Fields Industrial Estate,
2) How do I return the goods if I’m not happy with them?
Returning the goods couldn’t be easier. Please call us on 02476 389051 or eBay message us to discuss the terms of the return and we will message you a returns form for inclusion in the returning package. For more information, please refer to our Customer Service and After-Sales page here .
3) How long have I got to return an unwanted item?
7 working day to let us know about the return in writing (emails are fine) and then another 14 days to get the item back to us via trackable, recorded, insured delivery.
4) Do I need to pay for the item to be returned to you?
Yes, any unwanted items must be returned to us at the customer’s expense and via a trackable, insured courier. On their safe, undamaged return we will then refund you the original cost of the item including the original delivery cost.
5) When will I receive my refund?
Providing the items have been returned in perfect condition and in the original packaging, all refunds are processed within 31 days, though we work hard to get your refund processed within 5 working days. Please note that all refunds are debited from our account immediately but can still take up to 5 working days to show up in your account due to bank clearing processes.
6) If I agree to a discount to keep the item, am I still covered by the guarantee?
Yes, but only for problems with the item that are unrelated to the reason for the discount.
We aim to make the purchasing and returns processes as easy and painless for you as possible. Please find out more about our customer service promise and after-sales service here .