This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
After receiving the item, cancel the purchase within
Seller pays return postage
The seller is responsible for return postage costs.
Return policy details
If you wish to return your order after delivery
If you receive your order in good condition but you consider any item to be unsuitable, you may return it for a refund provided that you do so within 14 days of receipt. You must notify us by email at email@example.com stating your reason for cancellation.
- Your full contact details.
- Details of the product(s) that you wish to return.
- The reason for return.
- Date of purchase.
- Our order/invoice number.
We will then email back to you with a collection date. We will then arrange for the goods to be collected from you and you will be liable for the collection costs. The item must be in its original condition, with all packaging materials, manuals and accessories intact. We reserve the right to refuse returns or to charge you for our reasonable cost if the product is received otherwise than in accordance with these requirements. You will receive a full refund once the goods have been delivered to us and have been inspected. Refunds will be made within a maximum of 30 days of your notification email.