After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Returns & Refunds
If you have bought the item in error, and the item is completely unworn, then you can send it back to us within 14 days, with a note explaining, and we will refund you.
Please include on the note: Your Full Name, Order ID (printed on your invoice), eBay User ID, Paypal email address. You will be responsible for any returns costs, and we recommend using a recorded mail service. Please also email us to explain what has happened.
If your item is faulty, please email us, and we will offer a replacement at our discretion.
Items can sometimes be damaged by the Royal Mail.
All items have 12 months warranty. Please email us if you have any questions at: firstname.lastname@example.org
If your item has been lost in the post, then we will despatch a replacement item
following our confirmation checks with the Royal Mail. Please note we do not
offer refunds for items not received unless we are out of stock of that item.
We can not give a refund for an item that is correctly sent to the wrong address that you have given to us. PLEASE keep your correct address in BOTH your PAYPAL & eBay accounts.
eBay asks all sellers to send items to the registered address in the buyers Paypal account. Please email us if you wish the item to be sent to a different address.
14 DAY MONEY BACK GUARANTEE