After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
We cannot imagine that you would want to return any garments after all the compliments you will receive wearing Copycat Couture!!!, however in the unlikely event if you are not entirely satisfied with your purchase you can return within 7 days from the day you received your item and we can exchange or refund, please note all delivery charges are non refundable.
You must return the item unworn and perfect condition as you received it with tag intact, there should be no signs of deodorant marks, odour, make-up and cigarette smells.
CopyCat Couture reserve the right to reject any return where the above terms are not met.
Please make sure the item is returned with the Returns Form and which will be enclosed with your purchase. We strongly recommend items to be returned recorded delivery with a tracking number, making sure you keep your receipt in a safe place until you receive your refund. Copycat Couture will not be able to refund if your returned item is lost by Royal Mail.
Refunds will not be processed until item is received back to us, once we have received the parcel back, it will be inspected and your refund will be processed within 5-7 working days or as soon as practically possible.
Refund will not be issued if your item is lost in the post.