The Glasses Warehouse is committed to the quality of its product and the service of its customers. Family-run, with years of experience in both the optical health and optical retail industries behind it, The Glasses Warehouse has experience you can completely rely on.
We are proud to say that we are a UK-based, VAT-registered limited company. This boast isn't just a way for us to sound impressive, it means you can trust us to do the right thing by you. Our limited status proves that we are serious about our business, our customers and our obligations as a registered company.
Feel confident that you are dealing with a reputable business.
Registered address: 2nd Floor, Hanover House, 30-32 Charlotte Street, Manchester, M1 4EX . Company registered in England & Wales no. 7489380
Everything we sell is 100% genuine, 100% authentic. We ONLY obtain our product from the following three sources:
the brand/design house itself
the brand/design house's official licensee
UK-based distributiors officially authorised by the licensee
All our product is always handled with the utmost care and attention. We appreciate that some frames are more fragile than others. All our items are carefully packaged and should reach you with an explosion of FUN!*
Our signature product photography, which bears our official copyright, must not be used elsewhere. Thank you.
What we don't do.
We do not import (aside from importing from brands/official licensees). We do not buy unverified odd lots or produce that has clearly fallen off the back of a lorry. We don't do fake.
Ever wondered why certain popular frames seem to sell so cheaply? Counterfeit products circulate the market in vast quantities. The reason they're cheap is simple. They are made with substandard materials and are of very poor quality; and quite often they are made in very questionable working conditions. Don't finance this black market. Buy the real thing. It'll last longer, look better and be produced far more ethically.
We also don't drop-ship or false-advertise. Everything we advertise is in stock and ready to ship to the buyer the same working day (for orders made before 3PM).
What we can possibly do...
On rare occasions we may be able to make a repeat order for a frame that has recently sold. So, if your favourite frame goes to someone else, don't despair! Contact us at firstname.lastname@example.org and we'll see what we can do!
What we definitely do!
We hand-pick the best-looking, most in-demand product you simply can't ignore and offer it to you at prices you simply can't ignore. It's the best of both worlds! Please be aware that stocks are always very limited. We tend not to buy in bulk so as to keep our stock as fresh, interesting and fashion-conscious as possible. So act quickly or the product might just vanish before your eyes! If you have a special request, contact us and we'll do our best to hunt any item down.
Why do we insist on hand-picking instead of stocking everything? Simple. Ever visited an eyewear website and been TOTALLY overwhelmed by the choice? Yep. We know the feeling. Finding the right frame online can be very difficult and amazingly time-consuming. So, the more fun we have hand-picking, the more fun you'll have browsing! Enjoy..
(Stocks are building all the time, so always check back for new additions).
*make an order and you'll find out...