This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Buyers must read our T&C’s for themselves, and upon proceeding with a purchase are agreeing to comply with our T&C’s. Buyers are required to take responsibility for themselves and their understanding of our T&C’s prior to purchase. A copy is available on each listing, also at checkout, and available by request.
1.0 NO RETURNS ON ALL PERISHABLE GOODS.
1.1 This includes ALL feeds in all sizes unless we have sent the wrong feed item.
1.2 All ‘non feed’ items may be returned within 14 days. Section 2.0
1.3 Except damages claims see section 4.0
2.0 RETURNS ACCEPTED WITHIN 14 DAYS ON ALL NON PERISHABLE GOODS
2.1 Buyer to contact the office via Ebay (if purchased on Ebay) for returns number
2.2 Buyer is to wrap and take responsibility for correctly packaging the product for safe return via their chosen courier service.
2.3 Buyer must supply tracking number for returning item as proof of despatch and also proof of product location via courier tracking service.
2.4 Buyer pays return postage.
2.5 Goods the buyer is returning, that arrive damaged will be signed for “damaged” and reported to the buyer with photographic evidence. The buyer will need to claim from the courier for the damages to their parcel, we do not refund goods that arrive damaged.
2.6 Refunds will be issued excluding original postage costs and once item has been checked for damages.