Please bear in mind that photo may slightly different from actual item in terms of colour due to the lighting during photo shooting or the monitor's display.
1, Please open the package and check all parts inside to make sure nothing broken or missing within 30 days after purchase. If you receive an item and it doesn't work properly or parts missing or broken, please contact us first, our Customer Service Representative will follow up and solve it for you! We will be responsible for broken or missing parts after 30 days.
2, If you don't like the item you received in 30 days, please contact us for return address for refund, but we will deduct the shipping cost in sending you the goods from the refund.
3, In all cases, buyers pay shipping fees on their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. Refund will be made upon receipt of the returned item.
Electrical Equipment Warranty
We offer one year manufacturer’s warranty for parts and labour.
WHAT IS COVERED
We will cover the Electrical Equipment against Mechanical and Electrical Failure (including the cost of parts and labour) during the Guarantee Period up to the original purchase price paid.
WHAT IS NOT COVERED
Repairs not authorised by Us or not undertaken by Our appointed engineer.
Accidental, malicious or intentional damage to the Electrical Equipment.
Failure to comply with the manufacturer’s instructions for the care of the Electrical Equipment.
Claims relating to maladjustment, incorrect configuration or setting of manual controls or programming.
Damage caused by foreign objects or substances.
Claims arising from the interruption, surge or complete failure of the power supply however caused.
Inadequate ventilation of the Electrical Equipment.
Claims arising as a result of normal wear and tear.
Commercial use of the item.
Electrical Equipment where the manufacturer’s (or repairer’s) seal has been broken.
Failure of or resulting from unauthorised modifications to the Electrical Equipment.
Failure to comply with the manufacturer’s instructions for the care of the Electrical Equipment
CLAIMS PROCEDURE
In order to make a claim under the Guarantee please contact our email address.
You need to provide us your eBay user ID.
We will attempt to troubleshoot the problem you are experiencing. If We cannot resolve the problem, we will ask you to send the fault item to our repair centre.
