All goods are UK stock.
We ship Worldwide, please contact us for international shipping quotes.
Most orders are dispatched within 1 - 3 working days (usually same or next day)
Orders will be despatched via Royal Mail or courier (DPD, DHL, Parcelforce or FedEx depending on destination)
If you wish to have next day delivery, please contact us for the exact additional charge prior to payment.
We charge delivery only to cover our fees and costs. Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible. Please allow extra time if you are paying by cheque.
We send most parcels out 'to be signed for', either by Carrier or Royal Mail - Therefore, upon checkout, please ensure that there will be someone at the shipping address you supply, to accept delivery and sign for your parcel. Also please make sure you supply your contact phone number so if there is a problem we can contact you.
Stated postage is for mainland UK. Additional charges may be incurred for Scottish Highlands and non mainland Britain. If you wish to purchase an item to be delivered to these areas, please contact us. The following postcodes affected are: IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, ZE, BT, IM, TR21-25, EH, TD, JE, GY & TR.
If you wish to return the item, you must notify us via email within 14 days of delivery. We are happy to refund providing it is returned unused, in its original packaging with all accessories (Postage and Packaging will not be refunded)
If you need to exchange an item, again we are happy to do this providing it is returned unused, in its original packaging with all accessories (There will be a postage and packaging charge on the exchanged item, to be paid before we dispatch).
Genuinely faulty goods will be replaced under warranty or money refunded and will need to be returned within 14 days of receipt.