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Giant Foam Hand Blanks (Pack of 3)
Put your hands up in the air! Red, White & Blue foam hands to personalise and wear. Decorate with Deco pens, foam stickers, stick-ons etc. 3 assorted. Size 28cm.
Cost for our Standard Delivery Service to UK mainland addresses is £2.20 per order. You will only be charged postage once at checkout even when you order more than one of an item or more than one product.
We want you to be happy with everything you buy from YELLOW MOON. That's why all products sold by YELLOW MOON come with a money back satisfaction guarantee.
In the unlikely event you're not completely over the moon with any of our products please return them in a resaleable condition in their original packaging within 14 days and we'll give you a full refund of the goods value or replacement - no questions asked. This is in addition to your statutory rights.
In the event that you receive an item due to an error on our part or one which is faulty, we will refund your postage costs in returning the item to us. Click returns for details on how to return a defective item to us.
Q. What do I do if an item I order is not suitable or not what I expected??
Simply return the item to us within 14 days and we will give you a refund of the goods value or exchange it for you. Items should be in their original packaging and in resaleable condition. Please include the Returns Form sent with your order and state why you are returning the item and whether you would like a refund or an exchange. If you are requesting an exchange, state the product code of the item you wish to receive. We strongly recommend that you obtain proof of despatch when returning items in case they get lost.
Q. Will I have to sign for my parcel?
A. Yes. The carrier will not leave a parcel without a signature. This is for your and our security. Please make sure that you give a DAYTIME delivery address as our carriers generally deliver anytime between 8am and 6pm Monday to Friday.
Q. What happens if I am not in when your carrier arrives?
A. Our carrier will leave a card indicating the day and time they attempted delivery. The card will advise what has happened to the consignment and give contact details, along with a reference number, so that you may make alternative delivery arrangements. Our carriers only make two delivery attempts; after the second attempt the consignment will be returned to us. You will need to arrange the 2nd deliveries direct with the courier. Details will be on the card left after the 1st attempt.
Q. Do your prices include VAT and what is your procedure for organisations that are exempt from paying VAT?
A. Yes, all our prices include VAT where applicable. Organisations exempted from paying VAT are advised to order their goods and pay the VAT and then should make their own arrangements to claim it back. We are unable to deduct it for you. Channel Islands pay no VAT.
Q. Will I be able to amend my web order once it has been submitted?
A. You will need to immediately contact our Customer Services Department either by telephone: 0844 826 8684, or alternatively by email: firstname.lastname@example.org, they should be able to action your request, unless the order has already been despatched.
UK MAINLAND (Standard Delivery service)
Cost for Standard Delivery Service to UK addresses is £2.45 per order.
All parcels are despatched in the UK by a national carrier.
Delivery will take up to 6 working days.
T & C's
1.1 The Company means Yellow Moon UK Ltd.
1.2 The Purchaser means any person, firm, company or organisation who is trading with the Company.
1.3 Goods mean the article(s) which the Purchaser buys or agrees to buy from the Company.
1.4 Working day means a day which is not a Saturday, Sunday or Bank/Public holiday in England or Wales.
2.1 All orders are accepted subject to these Terms and Conditions of Trade unless otherwise specified and agreed in writing by the Company.
2.2 The Company has a policy of continuous product development and therefore reserves the right to alter specifications and designs without notice.
2.3 All goods ordered must be in the original quantity as specified in/on the catalogue/website.
2.4 We reserve the right to cancel orders for items unavailable or sold out and refund by credit note which may be redeemed for other goods or a refund.
3.1 The price of the goods shall be the price currently being charged by the Company at the date of despatch of the goods, E. & O. E. plus delivery charges.
3.2 The Company reserves the right, on or at any time after the acceptance of an order, to charge the Purchaser the relevant delivery charge, or any outstanding proportion thereof , prevailing at the time of despatch of the goods, where the Purchaser has not paid the relevant delivery charge for that order.
3.3 All prices are inclusive of VAT, at the applicable rate (except for overseas orders, details upon request). The Company reserves the right to increase prices if the standard VAT rate should increase.
4.0 TERMS OF PAYMENT
4.1 Payment must be made with order unless otherwise agreed in writing.
4.2 The Company reserves the right to refuse any order or credit account application from the Purchaser at its discretion or to request a part payment. Credit account facilities are not available to private individuals.
4.3 Credit accounts must be paid Nett one month from date of invoice or according to settlement date shown on Invoice. Minimum order value to open a credit account is £150.00.
4.4 The Company reserves the right to charge interest on overdue accounts of 2.50% above the prevailing Barclays Bank Plc lending rate per calendar month and suspend despatch of goods ordered. Any administration costs/collection charges/court costs/legal fees incurred in recovering overdue amounts will be charged to the Purchaser. Any Purchaser who makes late payment for goods supplied must accept responsibility for payment of these charges.
4.5 The Company reserves the right to deduct any cash-back allocated to a source code, school, charity or organisation, where the payment that has been made for the goods that have been ordered is dishonoured. In such circumstances the Company will retain any such cash-back irrespective of whether subsequent payment is made for said goods and will offset such amount against the administrative costs incurred by the Company in obtaining payment.
4.6 The Company reserves the right to charge an administration fee, details of which are available upon request, and which may be varied from time to time, for processing dishonoured cheque and/or credit card payments, and such fee will be charged to the Purchaser together with any collection costs/court costs/legal fees incurred in obtaining payment.
5.0 OWNERSHIP OF GOODS
5.1 Ownership and title of any goods supplied remains with the Company until such time as the Company has received payment in cleared funds from the Purchaser of all sums of money outstanding.
6.1 Delivery times quoted for either parcel post, express delivery, first class mail or other are intended as a guide only. Whilst the Company will take all reasonable steps to ensure that estimated delivery times are met, the Company will not accept any liability whatsoever for delays caused by events beyond our control whether from carriers or suppliers or for any consequential loss of profit as a result.
6.2 Unless otherwise required, the Company may hold any order(s) where an item is out of stock until all items on that order(s) are available.
6.3 The Company reserves the right, where payment for goods ordered has been made by cheque, to hold any such order until the Company has received confirmation that the cheque has been cleared and the funds paid to the Company, and at its discretion despatch the order only after such confirmation, which can take up to 10 working days, has been received.
The Company reserves the right not to deliver orders if the company believes the address is not secure e.g. to a communal postal address or P.O. Box.
7.1 All possible care has been taken to ensure that every item shown in/on the Company's catalogue/web site is accurately described. All sizes quoted in/on the catalogue/web site are approximate.
7.2 The Company makes every effort to supply goods as illustrated, but items may be subject to deletion or substitution as and when necessary at the discretion of the Company.
7.3 The Company reserves the right to offer an alternative free gift of an equivalent value in the event that the advertised item is no longer available. Qualification for Free Gift is based on order value excluding delivery charges.
8.1 No liability is accepted for any loss or damage, however caused, resulting from the use of our products, whether for injury, profit or date loss. Every reasonable care is taken to ensure that products are suitable for the use intended and described accordingly.
9.0 RETURN OF GOODS
9.1 Goods returned for refund or credit must be received by the Company in reasonable condition and you are advised to return in the original packaging to ensure the item(s) is not damaged in transit. The company will consider the overall condition of the goods being returned when making a refund and reserves the right to withhold a percentage of the refund value of returned goods if the goods are not in reasonable condition. The Company will not be liable for any carriage or costs incurred in returning goods unless they are defective or have been sent in error.
The Company makes every effort to process refunds as quickly as possible but refunds may take up to 30 days. No liability is accepted by the Company for any costs or charges incurred by the Purchaser which may arise due to a delay in processing a refund.
The Company recommends that proof of despatch is obtained for any goods returned in case of loss in transit.
10.1 Claims for shortage(s) or damage must be made in writing or by e-mail and received by the Company within 7 days of delivery of the goods. Although every effort will be made by the Company to rectify shortage(s) or damaged goods we do not accept any responsibility for consequential loss of profit.
10.2 Notwithstanding any other provision contained in these Terms and Conditions the Company shall have no liability whatsoever whether in contract, tort (including negligence) or otherwise for any incidental, special, indirect or consequential loss or damage including but not limited to loss of income, loss of profits or loss of opportunity, arising out of or in connection with the performance of its obligations under these Terms and Conditions, including such damages as may be reasonably foreseeable at the date hereof.
11.1 Any information or data supplied in leaflets, inserts or helpful hint sheets is meant as a guide only.
11.2 Catalogues are supplied free of charge. However, for multiple quantities a charge may be levied.
11.3 If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question shall not be affected.
12.0 GOVERNING LAW
12.1 The Governing Law is that of England and Wales.
We want you to be delighted with our products, so if you receive an item that you are unhappy with please return it to us within 14 days of receipt for a full refund of the goods value or exchange.
Please use the Returns Form sent with your order. Every care must be taken to ensure the product is returned in reasonable condition. Please note, however, that we are not liable for the cost of returning goods to us unless the goods are defective or have been sent in error.
Refunds and exchanges may only be processed when the returned item has been received by us.
We recommend that proof of despatch is obtained in case of loss in transit.
Any item(s) returned for refund will reduce the total cash-back your chosen school, group or charity will receive by the original cash-back amount applied to the item(s).
For more details and information, please see our T & C's.
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