This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Like the shopping experience with us, we try to keep the returns process simple as we understand returns can be a natural part of the online shopping experience.
We are more than happy to accept returns for any reason within 30 days of receipt of the item, returned items are expected to be received in the same condition as sold, e.g. if sold as new, returned with no signs of use/sealed, the buyer bears the return postage when items are returned because of a change of mind.
Items received damaged must be reported within 72 hours of receipt of the item, we will then be happy to provide a solution, at our discretion we may refund the returns postage or apply a in-store discount for a future purchase.
We will not be held responsible for loss of parcels unless a tracked (recorded) service is used, therefore we recommend that buyers obtain an proof of postage or use an recorded service to return items to us.
The Returns Team.