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Business seller information
The Gift Shop
Unit 14 South, Greenholme Mills
Burley in Wharfedale
Please note: The Gift Shop is open from Monday to Friday, 10am to 5pm. This means there will be a delay in responding to your query if you try to contact us outside these hours. If you contact us during our business hours, please allow at least 24hrs to receive a reply. Thank you.
Return policy details
Additional return policy details: Under the Distance Selling Regulations, you are entitled to return your Buy It Now item for a refund if you change your mind. However, this is subject to certain conditions, laid out below. 1. If you wish to return your item, you must inform me of your intention within seven days of receipt and I will provide you with a return address. 2. The item and any packaging must be in the same condition as it was when you received it. 3. The item must be securely packed and clearly labelled for return, and a proof of posting must be obtained, and retained until I inform you that I have received your item. 4. The Gift Shop reserves the right to levy a 25% handling/restocking charge. 5. No postage and packing paid will be refunded.