Details about Giorgio Armani Acqua di Gioia EDP 50ml - No BoxSee original listing
New other (see details)
12 Jun, 2012 12:58:52 BST
Greater Manchester, United Kingdom
|Condition:||New other (see details)||Brand::||Giorgio Armani|
|Type:||Eau de Parfum|
Other items in our store...
Beauty 4 Myself
Delivery is FREE for all UK orders, we use Royal Mail first class standard delivery and all orders are dispatched within 48 hours of receipt. Orders placed over the weekend will be dispatched on the following Monday. Please allow 3-5 working days for delivery. All international orders are charged at £4.95. International orders can take up to 14 days to arrive.
Royal Mail class the items as “lost” 15 working days after dispatch, after this time we can conduct an investigation and either send a replacement or give a full refund. Please contact customer services after this time if the products have not been received.
International orders are sent Royal Mail standard delivery. Royal Mail class the items as “lost” 15 working days after dispatch, after this time we can conduct an investigation and either send a replacement or give a full refund. Please contact customer services after this time if the products have not been received.
If the parcel is too large to deliver and no-one is present to accept the package, Royal Mail will leave a “whilst you were out” card to arrange redelivery or collection at the local sorting office.
Items can be returned within 30 days of receipt as long as the item(s) is unopened and in a sellable condition. Please contact customer services to obtain a returns reference number and include your order number, reference and reason for return. Note, the buyer will be responsible for the return costs. Please contact firstname.lastname@example.org.
If you receive the incorrect product or the item is damaged on receipt please contact customer services and we will issue a freepost returns label (UK orders only); on receipt we can either send a replacement or give a full refund. For international delivery postage costs will be paid by the buyer and will be refunded on receipt of the incorrect item.
Please see below for some frequently asked questions. If you have any questions that are not answered here, please email email@example.com and we will be happy to help.
We aim to answer all queries within 24hrs, between Monday and Friday, from 9am to 5pm excluding public holidays.
Important note: Some email accounts will 'Junk' any emails that are sent from addresses that are not recognised, so make sure you add firstname.lastname@example.org to your address list so that we can get in touch.
1. How many items can I order?
We allow 10 items to be ordered per customer per 10 days. In special cases we will allow customers to purchase more than 10 items but this is purely at our sole discretion. Should you encounter any problems, please email us on email@example.com.
2. Do you have the item in a different size?
We endeavour to list all of our available products on eBay. However if there is an alternative you require, please email us on firstname.lastname@example.org and we will advise.
3. Can I make a bid for an item?
No, all items are ‘Buy it Now’ priced and offers will not be accepted. All our prices are the very lowest we can offer.
4. Can I change my order?
No, once you have submitted your order we are unable to amend it. Please email us at email@example.com immediately and we will do our best to cancel the order.
5. Can I change my delivery address?
No, once you have submitted your order we are unable to amend the address. You can only change your delivery address at the time you are placing your order, and this must be completed using the 'change address' option on eBay.
6. How do I pay?
We only accept payment via PayPal, which is the quickest, easiest and most secure way to pay. If you are unsure how to use PayPal or are having problems with your account, you may contact PayPal’s Customer Support Line on 0870 730 7191.
7. How much does delivery cost?
Shipping is free for all UK orders. The cost of delivery to the EU is £4.95 per item.
8. How long will it take to receive the item(s)?
All orders will be dispatched within 24 hours of receipt of payment. Please note that orders placed on a Friday, Saturday or Sunday will be dispatched the next working day. For UK orders delivery is estimated between 3-5 working days and EU orders can take up to 2 weeks. Please note: Royal Mail only class the item as “lost” 15 working days after dispatch; at this time we can either send a replacement or issue a refund. We cannot do anything about the order until this time has lapsed.
9. Where do you deliver?
We deliver the delivery address stated on your eBay account only which could be your home, workplace or alternative delivery address. You can only change your delivery address at the time you are placing your order, and this must be completed using the 'change address' option on eBay. Once you have submitted your order we are unable to amend the address. We deliver to the UK and to EU destinations.
10. How will my order be delivered?
Deliveries are made by Royal Mail. EU deliveries are dispatched by Royal Mail and passed over to the equivalent postal services in designated countries.
11. Can I track my order?
No, customers cannot track orders themselves. If you are have chosen next day delivery, please email us at firstname.lastname@example.org and we will be happy to track the order for you.
12. What if I’m not at home when you deliver?
If you are not available to accept delivery, the postal service will leave a card to advise that delivery has been attempted. To re-arrange delivery, please follow the instructions on the card. Your order will be held at the local sorting office for a 2 week period, if the item is not collected or arranged for redelivery the items will be returned to us and we will make a full refund minus the postal costs.
13. Do you off discounts / lower prices?
No, we do not offer discounts of any kind. All our prices are the very lowest that we can offer. We will not consider accepting any lower offers, even for bulk buys.
14. Do you sell Gift Sets?
Yes. We have an extensive range of fragrance and cosmetic Gift Sets available. Please see our eBay shop for Gift Set listings.
15. Are your products genuine?
All our products are 100% genuine and have never been used. Some of our products may have their original packaging removed due to extensive damage. In these cases either the packaging (box) will be removed or just the cellophane will be removed. This is one of the reasons that we consider the products damaged and why they are at such a great price. All the products are supplied as pictured and you can rest assured that the products are the same as you would find on the high street but with defective packaging and a lot cheaper!
16. Are all your products sealed in cellophane?
No. Certain brands come without cellophane as the manufacturer believes the packaging is better without, for example, Hugo Boss and CK1. Also should the box be badly damaged, the cellophane may have become unglued and so we may remove the cellophane seal
17. Do your prices include VAT?
Yes. All the products that are listed include VAT
18. My country is not listed in the shipping options, what do I do?
Unfortunately we can only ship to the UK and the EU. We currently do not have the facilities to ship to other international countries
19. How will I know how badly damaged the packaging is?
Every product will have varying degrees of damaged packaging. In most cases the damage will be squashed, scratched, creased or stained boxes. The picture will show the type of damage the product has, however it will not always be clear in the image and there will be varying degrees to the damage. Where the packaging has been extensively damaged we may remove the box in order to ship the product safely. The box removal will only occur once we have picked the item and are preparing it for shipping, therefore you will not be notified of the box removal at any stage of the process..
20. The product I ordered has arrived faulty / damaged, what should I do?
Please email us at email@example.com and explain that you received your order damaged. The faulty / damaged item will need to be returned to us to claim either a replacement or a full refund. Please note that we do not accept returns due to damaged packaging. If you wish to return an item please contact us at firstname.lastname@example.org to obtain a freepost returns label (UK orders only).
Return policy details
Most purchases from business sellers are protected by the Consumer Contract Regulations 2013 which give you the right to cancel the purchase within 14 days after the day you receive the item. Find out more about your rights as a buyer - opens in a new window or tab and exceptions - opens in a new window or tab.