After you have purchased the gown in our shop,Please measure youself as our size chart and select the proper measurements from it. Both standard size and custom made size are available. When you choose the standard size, please pay attention to the size that is corresponding to the standard size you have choosen. Since different sellers have different measurement charts, Please do not choose the size according to your previous shopping experience.
If you need a custom made dress, please measure youself as our size chart and do send us the following important measurements:
1 Inch = 2.54 cm
Shoulder to Shoulder: ____________
Hollow to Floor (without shoe): ____________
Height (from the top of head to floor without shoes): ___________
Height of Heel: ___________
The date you will wear the dress: __________
If your dress has a jacket,pls do tell us below measurement:
Shoulder to Bust: ___________
Bust Point to Bust Point: ____________
Shoulder to Waist: ____________
Arm Length: __________
Shipping Information for Made-to-Order Dresses
Whether you choose a standard size or give us your custom measurements, all our dresses suits are personally tailored for you from scratch. Because of this, shipping time and our return policy are different for these special items.
Shipping and Time
Total Shipping Time is based on the time it will take to tailor your dresses + the time taken for the finished dress to be shipping to you.
Wedding Party & Special Occasion Dresses, Wraps
It will take 10-15 working days to tailor your dresses and wraps by our professional dressmakers. It will take about 2-5 working days for the package travel from our facilities to your destination, the exact shipping time is based on the shipping company ( Equick , DHL,UPS,FEDEX Etc) standard. For Wedding Party & Special Occasion Dresses and Wraps orders, after your order is confirm, you will receive your parcel in 18-24 working days.
It will take 13-18 working days to tailor your dresses by professional dressmaker. Also it will take about 2-5 working days for the package travel from our facilities to your destination, the exact shipping time is based on shipping company (Equcik, DHL, UPS, FEDEX etc) standard. For Wedding Dresses Orders, after your order is confirm, you will receive your parcel in 15-23 working days.
Return and cancellation
Sunvary promises you the return policy only within 7 days after the receipt of the products and freight is born by the buyer. If you don’t contact us in 7 days, you can not return the dress.
Our dresses are custom made and the materials cannot be reused. Therefore, think twice before you cancel your order.
Order canceled within 24 ours of payment confirmation will be eligible for a full refund. Orders canceled in 1-3 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price. Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost. Once the order has been shipped, it can not be cancelled. Our Suggestions Upon the arrival of your package, we advise you to check and ensure that the dress has been made to your order specifications. We guarantee that our real made dresses are 95% similar to the pictures. However, the complex products are just 80% similar.
If we have made your dress in wrong size; you are encouraged to find a local tailor to make adjustments. The tailoring costs are born by us. But we require a photo of receipt from your tailor as a copy. However, if the reason is because you had given us the wrong sizes and we make the dress in the size you ordered. In this case, it cannot be returned or exchanged. You need to make adjustments at a local tailor at your own cost.
The shooting light and setting of your computer screen may cause alight color mismatches. All products are subject to material objects. The photos and information are just for reference.
Returns will not be accepted without prior approval from Customer Service, The photographs are necessary. Any returning or exchanging should be in original condition. The damages caused by individual reasons, such as modifying the size, washing, leathering, embroidery, wearing, are not accepted. Before the product is returned, please make sure that you get our (the seller’s) address and write the “gift” on the detailed delivery table. Please use the common postal service to send the dress back and send the tracking number to us. Upon arrival at us, your refund will be processed in 3 to 5 working days. Items returned in unacceptable condition will not be refunded and cannot be shipped back to you.
A very beautiful dress. The fabric is very comfortable on the skin. 'm 1,60 m tall and the dress is something about the Knie.Trage 40/42 and have so ordered XL. Fits great. My family loved it. It looks also attracted very good.
The dress fits like a glove and is very comfortable. I have it in size. 46 order and find that it makes me look slimmer than I am. This one has iron it again, does not bother me. An absolute bargain!
I've bought it in red and find it really nice. Shipping was extremely fast. The color is really nice and you can get good clean in the dress. Have size 42 (bought in XL) and it fits like a glove but also for women on the hips, it would give me more fit, D Beautiful dress and worth the money.
This dress is super ... It's like me tailored to the body, noble and exactly what I was looking for and for that price I would buy it again and again ... Also on the skin it feels great: -)
Super lightweight and fits right size. To get through the belly belt still in better shape and thus a perfect fit.
This dress my daughter has chosen for your Jugenweihe, you will find it totally amazing and is thrilled. We like it quite great.
The Laio cocktail dress has a great fit and Aussstrahlung, it corresponds to the desired size and has a nice color shading.
the dress looks exactly like on the photo chic and wearable fabric from her very well. for the price of this dress is really great and the delivery was also very quick. Thank you very much