This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
Brow Farm Ltd
Company registration number:5381657
GB 861 4697 94
I provide invoices with VAT separately displayed.
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Returns and Exchanges
Please double check that you have ordered the correct item before you send your order and when you receive the order confirmation. Alterations must be notified within 24hours. Alterations/cancellation at a later stage or returns, will incur a 10% handling charge plus additional carriage. If we have taken payment by card and we have to refund you using your card details again, this will incur a 10% refund charge.
Custom made products are not returnable or refundable..
Before returning goods you must contact us by phone or e-mail to obtain a returns reference number. If you do not contact us before returning your goods, they may be returned to you and you may be charged for return shipping costs. The goods must be in the original sale able condition, they must be unused and not washed or damaged in any way and in the original packaging.
The goods must be dispatch to reach us within 7 days of receipt by you of the goods.
The customer is responsible for the safe return of goods to us and is responsible for any goods lost or damaged in transit. We recommend all goods should be returned to us using a signed for delivery service. We will refund you for the cost of the goods only or we will exchange for comparable goods within 21 days.
If you return goods that are used, washed or damaged in any way you will be charged for the packing and shipping costs of returning the goods to you.Warranty
All products supplied are warranted for 30 days from date of receipt for stitching and workmanship. We are not responsible for normal wear and tear, damage, mistreatment or damage due to washing, over heating or any kind of miss use.