OUR DELIVERY SERVICES
This service takes approximately 1 to 5 working days from when item is dispatched.
Our larger and more fragile items will normally go on our hand delivered service.
Some of our smaller and less fragile items may be dispatched on a courier or we may choose to send.
WEEKLY DELIVERY AREAS OF OUR HAND DELIVERY SERVICE
We offer a hand delivery service ONCE A WEEK to most UK Mainland post codes
(except the post codes below which are FORTNIGHTLY and AREAS NOT COVERED shown below)
FORTNIGHTLY DELIVERY AREAS BY HAND DELIVERY SERVICE
The following areas are ONCE EVERY TWO WEEKS delivery.
AB, DD, FK, KY, LD, LL, NR, PH, PA, PL, TR, SA, SY
These above fortnightly post codes may take a little longer than your eBay due date.
We will advise you accordingly if this is the case.
AREAS NOT COVERED BY HAND DELIVERY SERVICE
PLEASE NOTE: We do not offer a Hand Delivery service to the following post codes:
Northern Ireland, Highlands, Islands, Scilly Isles, Isle of Man, Isle of Wight
BT, HS, IM, IV, KA27-28, KW, *PA20-80, *PH17-26, *PH30-50, *PO30-41, TR21-25, ZE,
If you live in the above post codes then please call us on 0161 485 5047 as we may be able to offer you a special service to your area depending on the item.
We do not offer a hand delivery service to the Channel Islands.
Some of our smaller items can be sent to ALL areas of the UK via courier. Please see the postage service offered in the item listing.
We may also use a courier to deliver larger items in exceptional circumstances.
Courier service usually takes 24/48hrs from when dispatched.
We do not ship via couriers to the Channel Islands.
This service takes 3/5 working days approximately
Small items will be sent via economy postal service where possible
ITEM DISPATCH TIME
Your item will be delivered on or possibly before the Ebay delivery time shown at top of the item page.
This is an estimated time and can vary due to factors such as seasonal demand, weather and your location.
On most occasions we will get to you far quicker than the eBay due date.
On CLEARED PAYMENT we aim to prepare your order within 1 to 5 working days depending on when we load for your area.
The day we load may be slightly different to the dispatch time shown but this will not affect your overall delivery time.
IF YOU ORDER AT WEEKEND/PUBLIC HOLIDAYS YOUR ORDER WILL BE PROCESSED THE NEXT WORKING DAY.
PLEASE NOTE: With our FREE or £10 delivery charge we can not offer a timed delivery however we will try as best as possible to accommodate your requirements.
SPECIAL DELIVERY REQUIREMENTS
If you do require a timed delivery, courtesy call or special delivery service please contact us by eBay message and we will be happy to discuss with you.
YOUR DELIVERY DETAILS
When you place your order please ensure your provide the following details at time of order.
Correct and up to date delivery address
If you have recently moved or changed your eBay or Paypal address please let us know immediately by message.
Active phone number Mobile preferred..
Your mobile can also be added to courier service items so you can be notified by SMS
Opening times Where applicable if you are a commercial or work address.
Delivery times Our drivers deliver from 0800hrs to 2000hrs approx so if you feel you are not available during those times or closed then please let us know.
Possible leave safe options ie. behind gate, next door or in porch etc. If you are out during our delivery times.
Hard to find: Any notes that will help delivery if you are difficult to find or access.
WHEN WE DISPATCH OF YOUR ITEM
Please look out for your eBay message showing your item is on its way to you.
This message will contain information about when you item is due and contact details.
IMPORTANT: YOUR ITEM MAY ARRIVE A LOT QUICKER THAN STATED.
APPROX TIMES GIVEN BY A DELIVERY COMPANY MAY VARY DUE TO TRAFFIC AND WEATHER ETC
HOW WE WILL DELIVER YOUR ITEM
We aim to delivery on our first
attempt to ensure you have your item to you on to before your estimated due
WHAT HAPPENS IF YOU ARE NOT IN WHEN WE DELIVER ?
If acceptable and reasonable to
do so, your item will be left safe.
We or the carrier will put a card through your
letterbox and/or send an Ebay message to confirm item has been left safe.
If you do not want your item to be left safe then please advise us at time of order.
Hand delivered items: If you are not in and we cannot
leave safe then we will re deliver the next time we are in your area.
Courier service: If you are not in or we cannot leave safe then the courier will follow their normal procedures, usually re attempt deliver on one more occasion.
WE CANNOT BE HELD RESPONSIBLE FOR LATE DELIVERY IF WE HAVE INCORRECT OR INCOMPLETE DETAILS OR IF YOU ARE NOT IN AND WE CAN NOT LEAVE SAFE.
OUR DELIVERY SERVICE IS FOR ITEMS DELIVERED TO YOUR MAIN ENTRANCE ONLY AND TAKEN TO THE CLOSEST PART OF YOUR PROPERTY WHERE IT IS SAFE TO LEAVE YOUR ITEM.
OUR DRIVERS MAY BE ABLE TO TAKE AWAY YOUR PACKAGING IF REQUIRED. HOWEVER SOME COURIERS WILL NOT BE ABLE TO OFFER THAT SERVICE.
THE DRIVER MAY BE ABLE TO TAKE YOUR ITEM TO ANOTHER PART OF YOUR PROPERTY OR UPSTAIRS HOWEVER THIS WILL BE AT THE DRIVERS DISCRETION.