Item Description

Shipping Policy

Uk Items Will Be Posted Via Royal Mail 1^st Class Standard, Recorded And Special Deliveries.

   Recorded / Special Delivery

We Strongly Recommend Customers To Pay For The Recorded Delivery As Your Item Will Be Guaranteed For Full Refund. When The Item Is Lost Or Undelivered By Royal Mail. (Royal Mail Needs Minimum 10 Working Days To Confirm The State Of The Item). Track And Trace Ref No Will Be Sent U Upon Request.

Should You Wish To Return An Item/S, Please Ensure You Return It In Its Original Condition, Within 14 Days Of Receipt. Once We Have Received Your Returned Item/S It Will Be Refunded Or Exchanged For A Different Size Or Colour As Requested On TheDelivery Note.( Please Also Attach Your Ebay User Id Along With The Delivery Note And  With Your Return Items Stating Your Exchange Or Refund Request)

Please Note That We Cannot Exchange Or Refund Your Items Without The Delivery Note. Should This Be Misplaced, Please Include A Note In The Package With Your Full Name, Address And Order Number And Exchange Or Refund Requests. May BeDelayed If The Paperwork Is Not Received With The Returned Items.

Refusal Of Refund Or Exchange Request

Refunds Will Not Be Granted On The Following Criteria, And The Item/S Will Be Sent Back To You:

·         Marked Clothing I.E. Make Up

·         Item Has Been Worn And Smells Of Perfume, Deodorant, Body Odour

·         Tags Are Not Intact

·         Item Has Not Been Returned To Us Within  7days (You May Be Offered An Exchange

When Returning Your Items, Please Remember The Following:

·         We Recommend Returning The Goods By Registered/Insured Post.

·         Returns Should Be Made In The Original, Undamaged Packaging.

·         We Are Not Liable For The Postage Fee For The Return Of Goods.

·         We Will Not Be Liable For Any Loss Or Damage Incurred Whilst Returns Are Held By Third Parties.

·         Refunds Will Be Made Once The Items Are Received.

·         Refunds Can Take 7-14 Working Days To Reflect In Your Account.

About Us

Lady Rich is one of the clothing Manufacturer in UK.  We are New to Ebay, But we have ten years of Manufacturing experience in high fashionable in women's clothing. Most of our products are made in our own factory. We value our customers , we deliver product on time and maintain a good quality and our main aim is to satisfy our valued customers.

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