expect payment latest 3 days after auction ends. We accept Paypal only.
All items are
shipped within 24-48 hours after we receive
cleared payment except Weekends and Holidays.
costs are adjusted by weight. Please wait for a combined
invoice if you purchase more than one item.
ship with DHL from GERMANY.
10-30 BUSINESS days (mostly faster, but sometimes also longer).
We do not accept "where is my item" requests
within 30 business days after shipping.
We do not adopt liability for transit times.
our US Customer: Because of strict controls of Homeland
Security the delivery time currently can take a little bit more time.
Please, have some patience.
keep shipping costs as low as possible for you, we use
- NO TRACKING
as REGISTERED MAIL costs $3.00 additional.
TO USE THIS SERVICE IS ABSOLUTELY RECOMMENDED!!
CHOOSING STANDARD SHIPPING IS ON YOUR OWN RISK!
Please inform us,
if you would like to get the item(s) shipped
via insured mail
BEFORE YOU PAY. We'll send you an invoice
with adjusted shipping.
If a package
is returned due to a wrong address provided by the buyer
for shipping it out a second time.
If a package
is returned due you didn't pick it up at your local post
office, we will charge for shipping it out a second
time. We DO NOT
REFUND money in this case.
If your item(s) wasn't shipped as registered mail,
WE DO NOT REFUND FOR LOST SHIPMENTS.
your item arrives damaged, please DO NOT THROW IT AWAY.
We do NOT refund money for uninspected items.
Based on high temperatures, meltable products (in particular chocolate)
might become damaged during the time of transport. A purchase of
chocolate products during the summer months is NOT RECOMMENDED. Doing
so, is on your own risk. We DO NOT take over warranty / guarantee for
do not adopt liability for additional originating costs, as for
example duty fees or similar.
Due to State
Law unfortunately we cannot accept returns of food or cosmetic items.
We also need some days off, why
we don't answer questions / emails on Saturday, Sunday and Holidays.
Please allow more time to respond, especially after this days.
We never give
away your personal data to third parties.
German Goodies 4 U
trademarks, registered trademarks and brands are the property of their