As a fully verified eBay seller, all transactions with UK Stocked are completely insured and covered by eBay's Buyer Protection Program, providing you a no hassle guarantee that you will get the item you wanted or your money refunded in full.
By purchasing from UK Stocked you can be sure that you are purchasing great value, excellent quality items, safe and secure from a trusted eBay seller.
We are totally committed to providing first class customer service. Before purchasing from other eBay sellers please check the following info about UK Stocked:
• Full time seller, no waiting days for information
• All our items are in stock and can be dispatched within 24 hours.
• We dispatch EVERY day
• We use the most reliable and recognised delivery companies to ensuring speedy and safe transfers.
• We consistently deliver purchases ahead of the stated delivery date, check our Feedback for yourself!
• Contact us via eBay OR direct email.
• Direct access to us via Skype once you have purchased an item.
• Most emails are answered instantly during office hours.
• We keep you up to date on your purchases every step of the way.
• Fully eBay & PayPal Verified ensuring full protection for purchases and payment.
• All purchases fully covered by eBay's £500 purchase protection program.
• We never store payment information.
• We will never share our customers details with 3rd parties.
Convenience & Customer Service
• We will ship to anywhere in the world providing your address is verified.
• We accept payment in your own currency, saving you money from bank charges.
• We will refund any item within 14 days of purchase if you are not 100% happy.
We use a variety of shipping methods, the service we use for each item will be clearly
stated on each listing. If you have any questions on shipping please do not hesitate to contact us either through email or eBay using the links above
Shipment will be through one of the following methods depending on size, weight and service you have opted for:
Royal Mail 1st Class – Normally 1 - 2 Working Days
Europe & Ireland
Royal Mail 2nd Class - Normally 4 - 6 Working Days
Royal Mail Special Delivery – Normally 1 - 2 Working Days
City Link / DPD - Normally next working day
Royal Mail 1st Class Airmail & International Signed for – Normally 2 – 5 Working Days
USA, Canada & Rest of the World
Parcelforce International - Normally 4 - 6 Working Days
Royal Mail 1st Class Airmail & International Signed for – normally 3 – 10 working days, but not guaranteed.
Unfortunately on rare occasions things do go wrong with shipping, we are fully committed to resolving every issuePlease check our feedback we firmly believe we offer THE BEST customer service of any seller on eBay. All items are tracked, if an item goes missing you will be sent a statement of non receipt form, once completed we will send out replacements on the same service specified during the original sale. Please note Royal Mail may contact you once we submit the non-receipt form.
Please be understanding that we do not have any control over shipping delays caused by Royal Mail, we are as frustrated as our customers at the worsening service Royal Mail are providing.
Thanks for your understanding and please do not leave negative feedback if you item gets lost or takes a long time to arrive after we have emailed you to state it is dispatched. Just get in touch, we are friedly and understanding of these problems.
Without exception we can only ship your purchase to the address you supplied through PayPal at the time you made payment to us. This is a necessary security measure which is a PayPal requirement not ours.
We reserve the right not to ship to an unconfirmed PayPal address for high value items. You will be informed of this in good time if it becomes necessary.
Please be aware that there is more to shipping cost that the price of a stamp.
Our shipping costs include delivery charges, packaging, handling charges and insurance where required. We are a fair price seller with transparency about the price you will be charged. We always price our shipping to allow you to provide a 5 star rating when giving feedback.
We accept PayPal payments and Credit/Debit Card payments via the Paypal site which allows buyers to use a card to pay without setting up an account.
We accept personal & business cheques, however these cheques must be sent to us and the cheque must clear prior to us shipping the item.
We accept payment by eCheque through PayPal, however, please understand this can delay your shipment by up to two weeks while payment clears through the Paypal system (check with PayPal on the expected clearance date). Once your eCheque payment clears, your item will be dispatched within 24 hours.
We ALWAYS want to ensure you are happy with our service and products.
If for any reason you are unhappy with your purchase or your chosen product is faulty simply email us and inform us within 14 days of receiving your item and we will issue you with a FULL REFUND
Simply post your item back to us including your eBay user name within the package and upon receipt your Pay Pal account will be refunded, Any returned item must be in the same condition it was received in and the buyer is responsible for return postage costs.
Please contact us by filling out the form below!