eBay item number:
Seller assumes all responsibility for this listing.
does not apply
Business seller information
Kens Auto Spares Ltd
2-4 Carey Road
Company registration number:
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
1} ITEM NO LONGER REQUIRED:-
Return the item to our address.
We will refund price paid for the item.
Initial Shipping Paid will NOT be refunded.
We can collect goods from Mainland UK addresses for £12.
2} INCORRECT PART
In order to establish the reason for the wrong part - UK customers must provide us with the vehicle full registration ; overseas customers must provide chassis number/VIN number.
When the word "Opt" is NOT in the item's title AND the wrong part was due to error/s in our item desciption/catalogue - we will either offer UK customers a swap for the correct part or a full refund (including initial and return shipping cost).
For NON-UK customers all parts should be verified as correct by us via email/ebay message before purchase in order to warrant any refund.
If the item title contains the tag word Opt (standing for Option) e.g. Opt 1/2, return costs will NOT be reimbursed/refunded UNLESS the part was confirmed as correct for your vehicle via email/ebay message PRIOR to purchase.
We do offer a £10 "SWAP IT" service for Mainland UK - the wrong part is collected and the correct part is delivered. If there is a difference in price for the correct part, you will be refunded or invoiced appropriately.
Items must be returned in the condition they were received.
Refund requests should be lodged within 10 days of receipt of goods.