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Details about  HIGHLAND COOL FIRE HEG-1200 SATIN BLACK ON BLACK BODY ENGRAVED FLAMES GUITAR

HIGHLAND COOL FIRE HEG-1200 SATIN BLACK ON BLACK BODY ENGRAVED FLAMES GUITAR

Seller information

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NEAL'S MUSIC

Item information

Item condition:
New
Price:
US $399.99
Approximately £234.48(including postage)
 
 
 
100% positive feedback
New condition
Postage:
US $145.00 (approx. £85.00) USPS Priority Mail International | See details
International items may be subject to customs processing and additional charges.  help icon for delivery - opens a layer
 
Item location:
Huntington Beach, California, United States
 
Posts to:
Worldwide
Delivery:
Please allow additional time if international delivery is subject to customs processing.
Payments:
International shipping and import charges paid to Pitney Bowes Inc. Learn More- opens in a new window or tab
Returns:
14 days money back or item exchange, buyer pays return postage See details
Protection:

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eBay item number:
190876361488
Seller assumes all responsibility for this listing.
Last updated on  21 Jul, 2014 22:39:22 BST  View all revisions

Item specifics

Condition:
New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging is ... Read moreabout the condition
Brand:

HIGHLAND

Country of Manufacture:

CHINA

Model:

COOL FIRE HEG-1200

Country/Region of Manufacture:

China

Body Type:

Solid

Body Material:

Solid Wood

String Configuration:

6 String

Body Color:

Black

Dexterity:

Right-Handed

NEAL'S MUSIC

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HIGHLAND COOL FIRE HEG 1200 BLACK SATIN

ELECTRIC GUITAR


Brand new and has been on display on our wall at Neal's Music. 


Cool Fire HEG-1200

COLOR: SBB (Satin Black on Black)

FINISH:

  Satin Polyurethane Lacquer

BODY:

  Chambered Mahogany, Arched Maple Top

DIMENSIONS:

  13" (330mm) at lower bout, 16.5"(420mm) body length,

  1.9"(50mm) body depth; 39"(991mm) full length

NECK:

 Mahogany 1 pc jointed at 17th Fret, Set-in,

  "C" Contour .87"(22mm) at 3rd Fret

FINGERBOARD:

  Indian Rosewood, 14" (356mm) radius

SCALE LENGTH:

  24 3/4" (628.6mm)

FRETS:

  22 Medium 18% Nickel-silver

WIDTH AT NUT:

  1 11/16" (43mm)

NUT MATERIAL:

 Synthetic Bone

MARKERS:

 Tribal Ornament Acrylic, dot side markers

HEADSTOCK:

 Angled at 11° with Binding and MOP Logo

MACHINE HEADS:

  Grover Black

PICKUPS:

 2 ALNICO-V Humbuckers, no covers

CONTROLS:

 3-way Toggle Switch, 1 PU Volume, 1 Tone

BRIDGE:

 Black Chrome Tune-o-Matic bridge

TAILPIECE:

 Black Chrome Stop Tailpiece

WEIGHT:

 8 lbs (3.7 kg)


UNIQUE FEATURES:

 Unique Engraved Flames Design

 Laser-engraved Wooden Truss-rod Cover;



At Neal's Music, we are dedicated to Customer Service and if you have any questions, concerns or issues with an Item or Purchase, please contact us. Please email us if there is an issue with a purchase before you leave eBay feedback. We are committed to making every purchase perfect and will give all our efforts to being fair!!

 

Shipping and Return Policies

 

DOMESTIC SHIPPING

  • Free Shipping offers are only applicable to shipments within the continental United States. Not applicable to returns. If you reside in Alaska, Hawaii, Puerto Rico, or Guam, please email us for a shipping quote.
  • If you need to return an item that was originally shipped to you for free, the amount of your exchange or refund will reflect the cost we paid to ship your item.
  • The vast majority of our domestic orders are shipped via USPS Ground, and some with UPS or FEDEX.
  • We ship Monday through Friday. Saturdays are reds and blues only if first agreed by shipper. 
  • Signature Required: Most shipments over $100.00 are sent with Signature Required by default for both UPS, FedEx and USPS. This is to ensure you will receive your order directly in a timely manner.
  • Tracking: USPS orders are not always trackable according to USPS and we can not contact USPS for up-to-date tracking. If you wish to add a tracking service to your order please email us prior to purchasing and we will quote you a new shipping price for your order. Once an item is purchased it is sent directly to shipping via our computer system and we can not change the order details and shipping as they begin packing in the am prior to us opening the store. We can not intercept any orders shipped.
  • Insurance: All items are automatically insured for the purchase price and international shipments are insured for the purchase price up to $500.00. In the case of a lost or damaged item the max refund is $500.00. 
  • Warranty: All manufacturer warranties begin the date of the purchase. Please contact the manufacturer for all warranty issues past 14 days of purchase. If you are not having any luck with the manufacturer please contact us to assist you.

INTERNATIONAL SHIPPING

  • We only accept PayPal (in US dollars) from customers with verified accounts and confirmed shipping addresses. In some cases, we can also accept bank / wire transfers on orders over $2000.00.
  • We use USPS Priority Mail & USPS International Express for international shipments.
  • Shipping rates may vary from estimates shown on our eBay listings depending on the shipping address. There is usually a $10 charge for handling & packaging on International shipments. This is reflected in the shipping costs already. 
  • We make every effort to consolidate the number of boxes used when you purchase multiple items to reduce the cost of shipping. Please note that such "combined shipping" is done at our discretion with regard to the safety of the items you order. If we feel that combining certain items in one package may cause damage during shipment, we will notify you and items can be shipped separately at the appropriate cost.
  • Many governments around the world levy some combination of excise tax, value-added tax (VAT), import duties, and other fees on products sent from the United States. We are not responsible for paying these fees. We do encourage you to check with local regulations prior to purchasing so you know what responsibilities you have to your government (if any).
  • Most USPS Priority Mail shipments, regardless of the final destination, arrive within 1-3 weeks of shipment & USPS International Express may drive within 5-6 business days. However, in some cases, your order may get help up in Customs for an extended periods of time for any reason. We are not responsible for any delays caused by Customs processing in your country.
  • In the event that a package is damaged on arrival or lost, it is the buyer's responsibility to open an investigation with the shipping courier (e.g., USPS, UPS,FEDEX), typically within 2 days of receiving a damaged item, or realizing an item has been lost. Make sure you have the box the item was shipped in and many high quality pictures to back up your claim. These investigations can take several weeks to conclude. We are not able to offer any replacements or refunds until the investigation has been completed. If you do not comply we will not be able to help you.
  • Tracking: Most international items are sent via USPS and we are all subject to USPS entering up-to-date tracking. Also when your order is in the hands of customs you may experience delays in updated tracking. Every country varies and we can not expedite your order by emailing us. We have no control. We can only start a claim 14 days after the item is shipped. Please be patient.
  • Returns: We do not recommend purchasing an item if you are not totally sure of what you are buying as we do not accept returns on any international purchase. The shipping is too costly and there is far too much time involved. Please feel free to ask any and all questions before purchasing. 
  • Warranty: In most cases because we are only authorized to sell in the US we would not be able to offer any warranty on our products that leave the US for any reason. We do make sure they are in good working condition prior to shipping.

RETURNS

  • Before returning an item, please email Neals Music first.
  • We accept returns within 14 days of you receiving a product on all new items. We Do NOTaccept returns on used items and special / custom order items.
  • If you wish to return an item within 14 days of receiving it, you MUST meet all of the following criteria:
    1. You must include ALL original packaging materials, in the condition they were received in
    2. You must include the original invoice / sales receipt and any other paperwork originally included in the package or with the item
    3. The item(s) must be unused and free of any signs of use, wear, stick marks, smudges, and/or fingerprints. The item will be subject to a 20% restocking fee upon inspection of condition and original packing materials and outer condition of box. 
  • You are responsible for the return shipping costs.  Please make sure you insure the return in case of loss or damage as we will not refund any money back for lost or damaged merchandise. Actual shipping charges of package will not be refunded to you. So don't assume the shipping we charged in the auction is the actual shipping we were charged to get it to you. If you are unclear of what this means call me and we will be happy to explain any of our policy to you clearly. 714.842.9965
  • Supply shipping confirmation number when returning your item.
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Seller assumes all responsibility for this listing.

Postage and packaging

Item location: Huntington Beach, California, United States
Postage to: Worldwide
Domestic dispatch time
Will usually dispatch within 1 working day of receiving cleared payment[newWindowTxt].

Returns policy

After receiving the item, cancel the purchase within
Refund will be given as
14 days
Money back or item exchange (buyer's choice)
The buyer is responsible for return postage costs.
Return policy details
RETURNS Before returning an item, please email Neals Music first. We accept returns within 14 days of you receiving a product on all new items. We Do NOT accept returns on used items and special / custom order items. If you wish to return an item within 14 days of receiving it, you MUST meet all of the following criteria: You must include ALL original packaging materials, in the condition they were received in You must include the original invoice / sales receipt and any other paperwork originally included in the package or with the item The item(s) must be unused and free of any signs of use, wear, stick marks, smudges, and/or fingerprints. The item will be subject to a 20% restocking fee. You are responsible for the return shipping costs, and if you purchased the item with free shipping, the original shipping amount will not be refunded. Please make sure you insure the return in case of loss or damage as we will not refund any money back for lost or damaged merchandise. Supply shipping confirmation number when returning your item. This Contract shall be governed by and construed in accordance with the laws of the State of California and should any dispute arise, venue shall be in Orange County, California. In the event it becomes necessary for any party to file a suit to enforce the binding provisions of this Contract, the prevailing party shall be entitled to recover, in addition to all other remedies or damages, reasonable attorneys’ fees and costs incurred.
Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within seven working days after the day you receive the item. Find out more about your rights as a buyer - opens in a new window or tab and exceptions - opens in a new window or tab.

Payment details

Payment method Preferred/Accepted  
Credit or debit card through PayPal
PayPal preferred
 

Immediate payment required for this item.

Immediate payment of US $399.99 is required.

Seller's payment instructions

Please allow 24-48 hours for your payment and order to be processed prior to shipping. Shipping in the US will take 7-14 days and international will take 14-21 days and in some instances up to 30 days due to your countries customs. With USPS we can not assist in delivery once it has left the US. You must use your tracking number and contact your post.
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