This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Returns are accepted within 14 days.
Buyer must notify us in advance of a return before sending the item back and obtain a returns number.
Goods returned to us within 7 days, will get a full refund including postage and return postage.
Goods returned after 7 days (up to 14 days) and found not to be faulty, a restocking fee of 10% will be deducted from the item(s) price. Postage & Packaging charges for returning goods will not be refunded for none faulty items and the customer is responsible for the return postal costs. A store gift voucher or an exchange of items(s) will be offered for none faulty items.
Item(s) condition: all returns must be in the same condition as shipped (with all packing if new and in packing)
Please note if an item is lost or damaged, a refund or replacement may be given after a claim has been made with the shipping company. no refunds will be given before this and only given if refunded by the shipping company. by using buy it now or winning an auction you are agreeing to these terms of sale.
Royal Mails postal time-scales for lost items:
Compensation for loss will not be considered for an item that Royal Mail has not delivered or attempted to deliver until after:
15 working days for standard 1st & 2nd class post, or
10 working days for special delivery / next day delivery
Have elapsed from the 'due date of delivery' (not the shipped date).
We always send items within 1 working day (normally on the same - next day as payment if made overnight). Please do not contact us re delayed items until this time has elapsed as we are unable to help or claim for loss until this time has passed.