POSTAGE PRICES ARE DISPLAYED ABOVE THE ITEMS' DESCRIPTION IN THE POSTAGE TAB. IT HAS A SELECTION OF CHOICES RELATING TO YOUR COUNTRY OF ORIGIN & A QUANTITY OPTION.
THE POSTAGE PRICE PAID INCLUDES THE POSTAGE WITH APROPRIATE VAT, PACKING MATERIALS (LIKE BOXES, PACKING BUBBLES, BUBBLE WRAP, STICKERS, TAPE & ROYAL MAIL POST COLLECTION) NOT JUST THE POSTAGE.
WE OFFER A FLAT RATE POSTAGE CHARGE FOR UK AND OVERSEAS (UNLESS STATED IN THE LISTING) ONE AMOUNT OF POSTAGE FOR ONE OR MORE ITEMS SO YOU CAN BUY MORE THAN ONE ITEM FOR THE SAME POSTAGE PRICE.
THIS IS AUTOMATICALLY CALCULATED BY EBAY AT THE CHECKOUT PAGE. IF YOU FEEL THAT THE POSTAGE IS INCORRECT DO NOT PAY. INSTEAD, PLEASE REQUEST OR AWAIT AN INVOICE. (INSURANCE OR TRACKING CAN BE PURCHASED FOR AN ADDITIONAL COST; THIS MUST BE ASKED FOR BY THE BUYER BEFORE PAYING FOR ITEMS).
AS MENTIONED ABOVE WE WILL COMBINE YOUR POSTAGE BUT ONLY BEFORE YOU PAY. WE DO NOT REFUND POSTAGE TO BUYERS ORDERING ONE ITEM THEN PAYING THEN ORDERING ANOTHER THEN PAYING AND SO ON, THEN ASKING US FOR THEM TO BE COMBINED, AS THEY WILL BE SHIPPED AS SEPERATE ORDERS. DUE TO THE NUMBER OF PARCELS WE SHIP PER DAY WE CAN'T HUNT OUT OTHER ITEMS ALREADY WRAPPED TO COMBINE OTHERS WITH. WE ARE TRYING TO SAVE BOTH PARTIES MONEY BY COMBINING POSTAGE BEFORE PAYMENT ONLY.
IF YOU DISAGREE WITH OUR POSTAL CHARGES WE WOULD PREFER YOU TO BUY ELSEWHERE RATHER THAN PURCHASE & LEAVE LOW RATINGS OR NEGATIVE FEEDBACK.
ITEMS CAN ALWAYS BE COLLECTED IN STORE FOR FREE (ie NO POSTAGE CHARGE). WE ALSO ACCEPT PAYPAL, POSTAL ORDERS & CHEQUES IN POUNDS STERLING, CALL US TO PAY BY CREDIT & DEBIT CARDS OVER THE VALUE OF £5.00 INCLUDING POSTAGE
(IF ON THE CHECKOUT PAGE YOU CHOOSE THE PAY WITH THE EBAY CREDIT CARD OPTION YOU MUST CALL US! TO PAY BY WITH YOUR CREDIT / DEBIT CARD AS NO PAYMENT HAS BEEN TAKEN UNLESS YOU DO SO)
TERMS OF PAYMENT:
WE WISH TO RECIEVE PAYMENT WITHIN 10 DAYS OF PURCHASE IF YOU ARE UNABLE TO DO SO PLEASE DO NOT PURCHASE THE ITEM(S) UNTIL YOU ARE ABLE TO.
DUE TO A LOT OF EBAYERS NOT PAYING FOR ITEMS OR ANSWERING REQUEST FOR PAYMENT EMAILS WE NO LONGER EMAIL CUSTOMERS ON THE TENTH DAY TO REMIND YOU.
WE WILL HOWEVER OPEN A BUYER PAYMENT DISPUTE THIS WILL GIVE 7 DAYS FOR PAYMENT OR A RESPONSE FROM THE BUYER TO RESOLVE THE LACK OF PAYMENT. AFTER 7 DAYS & NO PAYMENT WE WILL CLOSE THE CASE TO RECOUP OUR SELLER FEES AND LEAVE AN UNPAID STRIKE ON THE BUYERS ACCOUNT & THEN BLOCKED FROM BUYING FORM US IN THE FUTURE.
WE ARE SORRY ABOUT THIS, BUT THERE ARE A LOT OF TIMEWASTERS OUT THERE WHO SPOIL IT FOR THE OTHER HONEST EBAYER'S.
Postal days are Monday To Friday, the mail is collected by Royal Mail at 4.00pm, any orders received after 1.30pm may be sent dependant on time allowing us to do so or will be sent on the following postal day excluding Saturday / Sunday & bank holidays. Please note delays are possible around the Bank holidays.
Please be aware we may mark item(s) as shipped in the morning when we process the orders (and you will receive an eBay automated email) but the item may NOT be posted UNTIL the next day rather than the day it was marked shipped due to delays caused by phone calls or customers in the store during our working day.
We always get a proof of posting for each item shipped, this covers £46.00 of the item(s) value. If you require postal insurance please enquire before buying or paying for the item(s).
Additional Return Policy Details:
Returns are accepted within 14 days.
Buyer must notify us of a return before sending the item back and obtain a returns number.
If the item is found not to be faulty a Restocking fee of 10% will be charged. Postage and packaging charges for returning goods will not be refunded for none faulty items.
Postage & packaging charges will be refunded for faulty items.
Item(s) condition: All returns must be in the same condition as shipped (with all packing if new and in packing)
Please note if an item is lost or damaged, a refund may be given after a claim has been made with the shipping company. No refunds will be given before this and only given if refunded by the shipping company. By using buy it now or winning an Auction you are agreeing to these terms of sale.
Royal Mails Postal time-scales for lost items:
Compensation for loss will not be considered for an item that Royal Mail has not delivered or attempted to deliver until after
15 working days for standard 1st & 2nd class post, or
10 working days for Special Delivery / Next Day delivery
have elapsed from the 'due date of delivery' (not the shipped date). We always send items within 2 working days (normally on the same - next day as payment). Please do not contact us re delayed items until this time has elapsed as we are unable to help or claim for loss until this time has passed emailing before then will just be a waste of both parties time.
Please take some time to have a look around my eBay shop with something for everyone. Add us to you favourite sellers or sign up to my shop news letter. Why not add some solder to your purchase it always comes in handy!
Collection is also available free from our store during opening the hours of 10am - 5pm Monday to Saturday (Sunday and bank holidays closed)
New & Used Model Railways stocked, Locos, Coaches, Wagons, Track, Buildings, Train sets, Scenics, New and used Spares by Lima / Hornby / Triang / Tri-ang / Wrenn / Heljan and many more, DCC Digital decoder & Sound Decoder fitting service and repair service available.
Thanks Peters Spares Model Railways Ltd