HelpdeskIT offers a large variety of products at unbeatable prices with unbeatable service, been part of a larger multinational company means we have close links to major manufacturers and so can pass on huge savings to you.
All items placed before 5.30pm are shipped the same day to ensure as quick a delivery as possible. Here at HelpdeskIT we are committed to providing outstanding customer service to all our customers and we are happy to answer any question you can throw at us! If we don’t know the answer we can put you in touch with someone who will. We care about you and your business and we are here to help you get the right product at the right price and at the right time. Please don’t hesitate to contact us on firstname.lastname@example.org or 01422 444671.
We hope you have many happy years with your product however if you do have any problems or you wish to return the item we are more than happy to help.
Please contact us on 01422 444671 or email on email@example.com and we can advise how to return the item to us.
If a product is unwanted it can be returned within 7 days in an “as new” condition. You will need to pay for the return and a refund will be processed for the original sale price.
If your item is faulty, you believe you did not order it or we sent you the incorrect product please contact us on the details above and we can arrange a free of charge returns service and a replacement or a full refund.
Please make sure that you contact us before making the return as this could significantly delay the refund process if you do not.
All orders placed before 5.30pm Monday-Friday are shipped the same day. Any orders placed after this time are shipped the following working day.
Delivery normally takes 3-5 working days and is shipped with Royal Mail. They do advise to allow 7 working days in case of any delays in the postal system and so please allow this amount of time before contacting us.
In some cases if your item is larger or more expensive we will ship with our courier Partner DPD in which delivery will be 1-2 working days.
Delivery is free to Mainland UK addresses, please see the Delivery Info tab for more information on where we deliver to and the costs of delivery to non UK locations.
||Orders and customer service queries
9am - 5.30pm (Monday-Friday)
Closed (Saturday and Sunday)
1 Quarry Court
Beacon Hill Road