WE SHIP FEDEX GROUND PROMPTLY IN NEW BOXES FOR ADDED PROTECTION!
PLEASE CALL: 248-305-7900
ü 100% SATISFACTION GUARANTEED
ü 30 DAY MONEY BACK RETURNS
ü WORLDWIDE SHIPPING
ü LOW SHIPPING COSTS
We strive to satisfy each and every customer. Ebay evaluates us daily on every transaction. If you leave us less than 5 stars in any category, it is considered a failure to us! PLEASE contact us to resolve ANY problem you have prior to leaving Negative or Neutural Feedback or Low DSR's.
Most items are available for immediate shipping. Many domestic orders received before 2 PM est (Eastern Standard Time) will ship same day but is not guaranteed! -Please contact us Prior to your purchase!
Expedited, Overnight AM, Saturday Delivery, as well as blind shipping services are available - Please contact us Prior to your purchase!
We ship worldwide. International orders may be subject to local customs and duties, for which the Buyer is solely responsible. To prepare item and documents for international shipping, allow 2-4 business days before item will be shipped. Unless Expedited Shipping is Purchased.
We work hard to offer the lowest shipping costs worldwide. Sometimes eBay and Paypal incorrectly combines multiple items and show a HIGHER shipping cost. If you think it looks too high, contact us before you make payment.
In some rare cases (for example: chassis, racks, monitors, printers, battery backups) due to weight and/or dimension actual rates may vary. If you have any questions, please contact us beforehand and we will provide you with adjusted rates for large, bulky items. We do offer to ship as freight on a pallet.
We prefer Paypal (Free Buyer's Protection up to $2000) but we also accept all Major Credit Cards and Bank WIre Transfers. All payments must be received within 4 Days otherwise we reserve the Right to Cancel the Transaction and Relist the Item and add the Buyer to a Blocked Bidder List.
Payment Instructions: Simply use eBay's checkout. You will then be able to pay using Paypal or other methods. Please contact us directly if you would like to pay any other way than "Paypal"
Satisfaction Guarantee: 100% guarantee against defects, or your money back! If we cannot repair or replace the item, we will refund your money.
Warranty: All items we list on eBay are warranted against DOA and defects. This is a limited warranty: we do not guarantee compatibility with your software and/or hardware. See our Refund Policy below.
Global American Wholesalers
45053 Grand River Ave.
NOVI, MI. 48375
- Customer Service : (248) 305-7900
Your questions are important to us. Please call our Customer Service department with any of your questions.
We are open between 8:00 am and 6:00 pm (EST) Monday through Friday.
We are not in the Office on Weekends and U.S. National Holidays. Please either e-mail or call during normal Business hours.
Our REFUND POLICY
Return & Exchange Policy: Defective items must be returned to us within 30 days of receipt of Item unless otherwise specified in Listing. Buyer pays for return shipping. No returns accepted without a Return Merchandise Authorization. Shipping costs are non-refundable. There is 15% restocking fee applied to items returned ordered in error or Items Returned as Defective but tested as "Working" upon arrival due to lack of Technical Knowledge or expertise to properly implement the Item, NO EXCEPTIONS.
Please make sure this is the item you need. Although we warrant the item to be in good working condition, we cannot guarantee compatibility with your equipment or software. If you have any doubt, or need more information, please contact us Prior to Purchasing. We will not be Responsible for Items Purchased in error or not compatible with your systems or software.
We Reserve the Right to cancel any Transaction for any Reason! No Exceptions!