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About us:

xs-stock.com Ltd is a family run business based in Irvine, Ayrshire. Our goal is to offer our customers first class products at great prices backed up by very high customer service.

Traditionally we have bought end of lines, where manufacturers may have changed the packaging, or colour, or specification of a product. We have bought up the surplus stock and been able to offer this stock to our customers at vastly reduced prices.

We also deal with various factories around the world and bring you products direct from the manufacturers, cutting out all of the middlemen, like the importers, and wholesalers, effectively passing these savings directly onto you.

We pride ourselves in delivering these items quickly and in a professional manner. Please check out our feedback for some genuine customer comments.

Your item will be professionally & carefully packed and despatched in a timely manner. Paid orders recieved before 2pm are normally despatched on the same day.

Please note that we will only send goods to your registered paypal address. Please ensure that your paypal address is up to date before purchasing, as after the goods have been despatched, we do not accept responsibility for goods being sent to your old address.

Please use the ebay checkout and this will ensure that our system is updated with your correct address and payment details.

We accept the following payment methods:

PayPal immediate payment only

Returns:

Faulty Goods:
All goods are sold as new unless otherwise stated on the individual listing. Any item found to be faulty or damaged when received must be retuned to us within 14 days of receipt, please contact us through eBay communications so that we can arrange to collect and replace your faulty item as quickly as possible.

Wrong Item Delivered:
If we deliver the wrong item, please contact us within 14 days of receipt and we will arrange to collect and replace your item as quickly as possible.

Change of Mind:
If you simply change your mind and want to return the goods for exchange or refund, you must return the goods to us within 14 days of receipt. The goods must be returned to us intact and in a saleable condition. You must return the goods at your own cost. If you are returning the goods for refund, we will refund the full cost that you paid for the goods including any delivery charges, but we will not refund the cost of returning the goods to us.

Please note that none of the above affects your statutory rights.

Methods of Contact:
In the first instance please contact us through eBay communications, so that your issue can be tracked and resolved as quickly as possible.

If you would prefer to speak to someone in person then you can contact us by telephone: 01294 204004 (Mon-Fri 8am-5pm)

You can also contact us by email: support@xs-stock.com

Contact us:

By Post:
xs-stock.com Ltd
3 Brewster Place
Riverside Business Park
Irvine, KA11 5DD
UK

By Phone: 01294 204004 (Monday-Friday 8am-5pm)

By Fax: 01294 270742

By Email: support@xs-stock.com