Details about Handcrafted Beautiful Rustic Whisper Face Garden Home Plaque Hanging OrnamentSee original listing
09 Aug, 2012 12:20:12 BST
skegness, United Kingdom
New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging is ... Read moreabout the condition
|Type:||Ornaments/ Sculptures/ Statues|
|Material:||Stone Cast Plaster||Object:||Whisper Face|
|Brand:||Handmade by Elderberry Gifts|
This beautiful whisper face has been handcrafted by Elderberry gifts.
It is finished in rustic colours. Looks great either in the home or garden.
Due to the handmade nature of these items colours may vary slightly from the picture shown!
Please check out our shop for more lovingly handcrafted items.
Postage & Packaging
Please take the time to read!
In most cases our items are sent within 1 working day of receiving payment. If your item is personalised please allow up to 7 days. We go to the post office Monday to Friday.
Our items are sent out via Royal Mail, using either 2nd class (within 3 working days) or standard parcel (3 to 5 working days) depending on the weight of the item. Our items are handcrafted using herculite 2 which is a stone casting plaster there fore they are heavy hence the postage cost. We also have to allow for bubble wrap and boxes to ensure your items arrive safely. Please do not buy our items if you are not happy with the charge as we do not make a profit on our postage we only cover the costs. If you require an item urgently we are happy to give you a price for 1st class postage.
We always obtain proof of posting. Although it is very rare in the case that you do not receive your item we will be unable to refund or replace your item until we have raised a claim with Royal Mail. A case cannot be opened with Royal Mail until the 15th Working day after posting. We unfortunately cannot be liable for items lost in the post until Royal Mail have settled the claim with us. We will do our up most to ensure that this happens as soon as possible.
We are happy to combine shipping on multiple item purchases. Please email us for a price before bidding as we would need to work out the total weight of your items before we are able to determine how much it will cost.
Return & Refund Policy
We hope that you will be delighted with your items every time you shop with us. Occasionally though, we know you may want to return an item. Please contact us before you return an item. The item must be in a re saleable condition, packed securely and returned to us. Please note that you are responsible for all costs involved unless we delivered an incorrect item to you. As soon as we receive the returned item, we will refund the relevant part of the purchase price for that item.
This does not effect your statutory rights.
Important information regarding feedback
We want you to 100% happy with your purchase. If in the unlikely event you do not feel you can leave us 5 star positive feedback please contact us before leaving your feedback.
There are no problems that cannot be rectified with communication. 5 star detailed seller ratings are very important to eBay businesses and we will do our up most to bring any problems to a satisfactory end for our customers.
As the majority of our items are handcrafted by us here from start to finish they are copyrighted by us! All products, images and descriptions remain the property of the Elderberry Gifts.
Distance Selling Regulations
Under the UK Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within a period of 7 working days, beginning with the day after the day on which the item is delivered. This applies to all our products.
Elderberry Gifts is a family run company which has been trading for over 10 years. We design and manufacture a vast range of handcrafted items for house and home from our studio in Skegness. We also have a large selection of handcrafted jewellery and a range of handcrafted giftware and sterling silver from Bali. If you are looking for something to brighten your home or a special gift our shop is full of thoughtful ideas to inspire you.
We are more than happy to combine postage costs. When purchasing multiple items from us please wait for a combined postage invoice from us before making payment as over payments are harder to rectify later!
Return policy details
Most purchases from business sellers are protected by the Consumer Contract Regulations 2013 which give you the right to cancel the purchase within 14 days after the day you receive the item. Find out more about your rights as a buyer - opens in a new window or tab and exceptions - opens in a new window or tab.