This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Unused and unopened within 14 days. By unused we mean not used.
The Buyer is responsible for all return postage and packaging costs for returning an unwanted item to us
Not suitable or having changed your mind after being used will not be accepted. If used we will not accept a return except where the item is faulty.
If an item is faulty we will send a pre paid returns label for goods sent via Royal Mail
For goods sent by courier we are unable to return the postage costs and these must be met by the buyer.
If a returned faulty item proves not to be faulty or has been used or set up incorrectly, then item will be returned to the sender at their cost.
This also applies to unwanted goods that have been opened
A full refund will be issued within 3 days of receipt of the item. The method of refund will be a reversal of the original payment. Paid by PayPal, refund by PayPal, paid by cheque refund by cheque, etc.