This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
In the event that your item is faulty or broken when goods are received, please notify us by email to firstname.lastname@example.org with 48 hours of receipt. If you can advise the date of purchase and what the fault is with the item. Retrotoys2004 will then contact you with instructions on how to return the goods. Please note we will not be able to refund postage in a case were the item is found to be a manufacturer fault.
Goods returned for any other reason ( eg wrong goods ordered or Model not liked by the customer ) must be received in new and unused condition and sent by a secure postage method. In order to return goods you must email Gameswop within 7 working days from receipt of the goods. Goods returned by this method shall not have their Postage refunded ie there will be a standard postage fee/restocking fee of £3.00 for Uk Software & £10.00 for hardware deducted from the original amount. A refund for the value of the item shall be given minus postage incurred as explained.
If items are recieved damaged in transit the buyer must sign for goods recieved damaged so a claim can be pursued failure may result in any claim being forfitted by the mail company please note any damaged items are returned at the buyers exspense