PLEASE DOUBLE CHECK YOUR ORDER, SHIPPING COSTS AND DELIVERY DETAILS BEFORE PAYING FOR YOUR ORDER AS WE CANNOT AMEND ORDERS AFTER PAYMENT HAS BEEN MADE
Do you take offline orders or telephone orders?
No, all orders need to be processed through eBay, and paid for by the methods described in the listing.
Do you offer postage discounts on more than one item?
Yes. You will receive substantial postage discounts. To do this simply choose ‘continue shopping’ after making your first ‘buy-it-now’ commitment, and then choose additional items. When you have chosen all the items you require, simply click ‘pay now’ and your order will be added together with any combined postage discounts.
Can I cancel my order?
A bid or purchase on eBay is considered a contract and you are obligated to purchase the item. However, if you feel that you have a legitimate reason for not buying the item, please contact us and we can look into it for you.
Can I cancel my bid?
When you place a bid on eBay, you enter a binding contract. However, it is possible to retract a bid before the end of an auction, but only in exceptional circumstances. It is also worth remembering that the number of times you have retracted a bid will be displayed in your feedback profile. To retract your bid please visit eBay’s help section and search using ‘retract bid’.
Can I track my order?
Yes, all orders despatched are tracked. Tracking information will be available 24 hours after your order is placed. This is to allow time for your order to be picked, packed and collected by one of our delivery partners.
Do you deliver to Europe?
No, we do not ship to Southern Ireland or Europe.
How much do you charge for shipping?
Please see our postage options at the top of this listing. If you wish to purchase more than one item, please use the ‘shipping calculator’ provided. Shipping discounts will be applied at the end or your order when you are ready to pay. (Please also see above 'Do you offer postage discounts on more than one item?')
Do you offer technical support?
Yes, we are able to answer most technical questions directly relating to our products. However, we are not able to give advice on design, build, electrical or installation as we are not qualified to do so. Please, check the listing, as you may find the answer there.