OUR TERMS AND CONDITIONS
Please ensure that you understand and accept our following terms and conditions before you purchase any of our items. If you have any questions please message us via Ebay messages.
Please ensure that you have checked and are clear about the item, sizing measurements and colour of the item you are purchasing as there is no one standard UK size fitting, this can vary from item to item. We list our items as inches, please check these measurements for your individual sizes.
All our items are handmade in India and are of Indian quality and may vary slightly from the pictures.
Items with beading and embroidery work may have sequins or beads missing on occasions, this is expected of any Indian outfits, only extensive defects will be listed.
Please note that due to different computer monitors there maybe colour differences.
We aim to list our items accurately as we can, however there could be occasions where something maybe missing or mistaken, if this is the case please let us know via ebay messages.
Where items are used, ex-display or vintage, there maybe some degree of wear and on occasions you may need to wash the item before use.
Non-payment, where payment for an item has not been made within 7 days, the item will be re-listed and a nonpayment strike will be processed against non payers. If you require longer then 7 days for payment, please contact us.
We only accept PayPal and cheques. We will only ship out goods after a cheque has been cleared, this can take around 7 working days from receipt of the cheque to processing your item.
We do offer postal discounts on two or more purchases, please message us before payment, so we can send an updated invoice.
We aim to post our items within 1-3 working days of cleared payments, generally we post the next working day. For tight deadlines we do offer special delivery and can assist you with this, please contact us for additional costs when this is not offered in the listing.
PLEASE NOTE - We are not responsible for postal delays, from previous experiences items can take up to 7 working days to arrived with second class recorded delivery. Also if Royal Mail try to deliver the item while you are out, they will then take the item back and try to deliver later in the week, which can hold up your item further.
Please do not use the feedback forum to complain about the postage charges, please contact us if you have any concerns.
Bindis are posted second class we do not overcharge for our postage, some of our items can be quite heavy. All items are weighed and charged to their weight.
If you require First Class Recorded or Special Delivery, please contact us via Ebay messages and we can arrange either for you.
We do offer international postage on all our items, we only ship via International Signed For or Airsure and the cost of postage is priced at the cost of the item and does not include other costs such as packaging. International postage can take between 7 - 10 working days, please remember this when expecting a delivery, if there is a delay its possible that your item may have been delayed at customs. If your item has not arrived within the 10 Working days threshold then please contact us and we will do what we can to help.
If you have a problem with your purchase, please contact us via Ebay messages before leaving feedback so we can help. Do not hurry to leave negative feedback as every issue can be resolved with a proper dialogue and good communication.
This is an online eBay store and i'm afraid we are unable to offer pick ups. No exceptions
Thank you and don't forget to add us to your favourites to keep up to date with all our items.