We are here to assist you during normal office hours, if you would like to contact us, we can be contacted by using the 'Ask the Seller a Question' link at the top of the page or via email at email@example.com or call us on 01746 710032 (Monday-Friday 8am-5pm)
Delivery Address: We do everything possible to enusre your item is sent to the requested address. Should you realise that the address is incorrect please email us immediately at firstname.lastname@example.org
All goods are new unless stated otherwise. Any item found to be damaged or faulty when received must be returned to us WITHIN 7 DAYS of receipt, please contact us through eBay communications and we will arrange a collection.
We accept the return of goods that were wrongly ordered or ordered in error for exchange. These items must be returned to us carriage paid in the original packing and in a saleable condition WITHIN 7 DAYS of receipt. P & P or carriage on exchange/replacement item is chargeable.
Returns for Refund
These items must be returned to us unused with original packaging intact and in a saleable condition within 7 days of receipt. Goods must be returned carriage paid. Refund of purchase price less will be refunded by the same method as the payment was made. Postage and Packing will not be refunded.
We aim to deliver your item as quickly as possible. Should there be a problem with the item or if it is lost or incorrect please let us know as soon as possible so that we can correct the problem for you. We hope that you will never have to leave Negative Feedback and we guarentee that we will resolve the issue for you in a professional and timely manner.
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