If you are not happy with your item, please get in touch within fourteen days of receipt to arrange a refund or replacement. Items will need to be returned at your cost, unless item received was a) not as described or b) damaged.
Right to cancel:
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods
To exercise the right to cancel, you must inform us in writing either by email (firstname.lastname@example.org) or by post [S Khan (09OnlineDealz), 15 Francis Avenue, Ilford, Essex, IG1 1TS] of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or email). You may use the attached model cancellation form, below, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation: If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery. We will make the reimbursement without undue delay, and no later than – (a) 14 days after the day we receive back from you any goods supplied, or (b) (if earlier) 14 days after the day you provide evidence that you have returned the goods. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
Model Cancellation Form To: S Khan, 15 Francis Avenue, Ilford, Essex, IG1 1TS, U.K. – Email: email@example.com
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*],
Ordered on [*]/received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
[*] Delete as appropriate.