Flyte Timepieces is a trading name of Flyte Trading Ltd. Company number 8254131 registered in England and Wales. Flyte Trading Ltd is bound by, and complies with, the laws of the United Kingdom of Great Britain and Northern Ireland. Flyte Trading Ltd complies will all the terms and conditions of eBay (UK).
By bidding at auction or using the 'Buy-it-Now' function you are entering into a legally binding contract. By bidding you acknowledge you have read and understand all of our terms, conditions, postage/collection and other clauses in our listings.
Occasionally we must remove an item from sale due to an error in the listing, discovery of damage to an item, or sale of the item in our showroom.
Antiques, by definition, are second hand. They will show wear and the condition will be commensurate with age. The condition will be detailed in the listing. We make no guarantees on the age or value of these antiques. If we state an age in our description, it is correct to the best of our knowledge. We accept no liability on incorrect descriptions or valuations.
Measurements are deemed reliable, but not guaranteed, and are generally rounded to the nearest whole number. On occasions we may make typographical or clerical errors. If you believe there is a factual discrepancy, please contact us for clarification.
Payment and Collection
At the close of an auction or at the point of purchase through buy-it-now, payment is expected to be made by the purchaser within 3 working days. Payment is to be made through PayPal, bank transfer, cheque (goods will only be released upon confirmation of cleared funds) and by cash on collection. Payment can be delayed beyond this point, but must be agreed in writing before and for good reason. Non-paying bidders will be reported to eBay and blocked from future listings.
Small to medium items will be dispatched to the purchaser within 3 working days of receipt of payment. Items will be dispatched by the method stated or a substituted method of similar standing if necessary.
Large and/or heavy items that are marked as ‘Collection Only’ will not be sent by post or courier under any circumstance. It is the purchaser’s responsibility to arrange collection. Purchasers are recommended to collect items in person, however we are happy to work with your courier, but it is the purchaser’s responsibility to organise and coordinate collection. Courier collection and transport is at the purchaser’s risk and liability. All items will have to be signed for before being released.
Flyte Trading Ltd accepts no responsibility for items damaged during transit.
Collection is strictly by appointment only. A date and time will be arranged after the point of sale. Items must be collected 21 days from the date of the transaction. Collection can be delayed beyond this point, but must be agreed in writing before and for good reason. If not previously agreed the non-collection of item(s) beyond 21 days will incur a £5 per day storage charge. This charge will be applicable even if the item has been paid for. If no communication has been received during the 21 day period we reserve the right to resell the item.
Returns and Refunds
We take great care in describing and photographing items for sale. Please ensure you read and fully understand the entire description of the item you are purchasing, including these terms and conditions. In the event that an item is received and not to your satisfaction, please contact us using the eBay communication channels.
Items put into auction are generally ‘to clear’, sold without reserve and condition may be reflected in price. Please bear these facts in mind when bidding. If you are not happy with an auction item, believe it has been misdescribed or misattributed, please contact us within 14 days of the transaction date. If an error has been made on our part the purchaser will be entitled to a full refund (including P&P cost). If the purchaser wishes to change their mind they are welcome to return their item. If there is no fault with the item, the condition and description are accurate, a refund may be subject to a 15% re-stocking fee to cover costs. We will not reimburse return postage costs. Returning items must be sent by a tracked/recorded and insured method. Returned items will be subject to security and damage checks. Any attempt to defraud us will be report to eBay and the police. Requests for returns beyond the 14 day period will be considered on an individual basis.
Items purchased directly through ‘buy-it-now’ are subject to a 14 day money back guarantee. If you are at all unhappy with an item, for any reason, please contact us through eBay to arrange to return the item in exchange for a full refund. We will not reimburse return postage costs. Returning items must be sent by a tracked/recorded and insured method. Returned items will be subject to security and damage checks. Any attempt to defraud us will be report to eBay and the police. Requests for returns beyond the 14 day period will be considered on an individual basis.
Flyte Antiques welcomes international buyers. Shipping rates vary enormously from item to item and country to country. Please contact us before purchasing an item for a shipping quote. Some items may not be eligible for international shipping. All items to be sent internationally will be subject to postal insurance. Flyte Trading Ltd accepts no liability for customs charges or seizures. All customs labelling with by true and accurate.
If you are in any doubt of the above terms and conditions of sale, please contact us for clarification before the point of purchase.