New with defects: A brand-new, unused and unworn item with some kind of defect. Possible cosmetic imperfections range
from natural colour variations to scuffs, cuts or nicks, and hanging threads or missing buttons that occasionally occur during the manufacturing or delivery process. Apparel may contain irregular or mismarked size tags. Item may be missing its original retail packaging materials (such as original box or bag). New factory seconds and/or new irregular items may fall into this category. The original tags may or may not be attached. See seller’s listing for full details and description of any imperfections.
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Returns will be accepted in the case of genuine factory faults. You must report the fault within 2 days of recipt of goods. A replacement will be sent out or in the case of the item being sold out, an alternative item will be offered or a refunded including P&P will be given. If a refund is granted for any other reason than faulty, i reserve the right to charge a 25% restocking fee, deduct P&P costs and report the item to ebay to claim all seller fees. All returns must be in original condition/packaging, clean and from a smoke free environment.