A brand-new, unused and unworn item that is not in its original retail packaging or may be missing its original retail packaging materials (such as the original box or bag). The original tags may not be attached. For example, new shoes (with absolutely no signs of wear) that are no longer in their original box fall into this category.
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After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Any items you may wish to return must be informed to us within 48 hours of the receipt of the date of delivery.
Any items faulty or damaged, must be informed to us on the SAME day, with proof of the fault. Pictures should be sent via the eBay messaging system.
Any refunds, excluding damaged items will be refunded MINUS the original cost of posting.
- PAYMENT DETAILS.
ALL ITEMS ARE TO BE PAID FOR THOUGH PAYPAL ONLY. ALL PAYMENTS MUST BE PAID IN FULL AND COMPLETED WITHIN 48 HOURS OF THE PURCHASE. IF PAYMENT IS NOT RECEIVED WITHIN 48 HOURS, AN UNPAID ITEM CASE WILL BE OPENED AND AN UNPAID BUYER STRIKE RECEIVED. ANY QUESTIONS, PLEASE MESSAGE US BEFORE PURCHASING OR BIDDING. WE WILL NOT BE RESPONSIBLE FOR ANY MISUNDERSTANDINGS ON YOUR SIDE.
- POSTAGE DETAILS.
ALL ITEMS WILL BE DISPATCHED WITHIN 24 WORKING HOURS OF CLEARED PAYMENT. UNLESS OTHERWISE STATED, ALL ITEMS WILL BE POSTED VIA ROYAL MAIL FIRST CLASS RECORDED DELIVERY. A TRACKING NUMBER WILL BE PROVIDED IMMEDIATELY AS PROOF OF POSTAGE. WE WILL NOT BE RESPONSIBLE FOR ANY DELAYS OR ITEMS LOST OR DAMAGED IN THE POST. WE WILL HOWEVER WORK WITH YOU UNTIL THE MATTER IS SOLVED. EXPRESS DELIVERY IS AVAILABLE FOR AN ADDITIONAL COST OF £3.
- RETURNS & REFUNDS.
WE WANT TO ENSURE YOU ARE ALWAYS HAPPY WHEN SHOPPING WITH US. TO ENSURE THIS, WE OFFER AN 'ABSOLUTE SATISFACTION' GUARANTEE WHERE YOU CAN RETURN ANY UNOPENED ITEM WITHIN 7 DAYS OF THE DATE OF YOUR RECEIPT OF YOUR ORDER. PLEASE NOTE, ALL ITEMS ARE CHECKED THOROUGHLY BEFORE DISPATCH THEREFORE, WE DO NOT ACCEPT RETURNS ON DAMAGES. IF AN ITEM IS RETURNED DAMAGED, A REFUND WILL NOT BE GIVEN. NO RETURNS WHATSOEVER ON SALE ITEMS OR JEWELLERY. BUYER IS RESPONSIBLE FOR POSTAGE COSTS. PLEASE OBTAIN PROOF OF POSTAGE AND INCLUDE A BRIEF NOTE IN YOUR PACKAGE BACK TO US WITH YOUR NAME, EBAY ID AND REASON FOR RETURN. PLEASE ENSURE ALL ITEMS ARE RETURNED BACK TO US IN THE ORIGINAL CONDITION WITH THE ORIGINAL TAGS STILL IN PLACE. ITEMS MUST NOT BE RETURNED BACK SMELLING OF COOKING/CIGARETTE/PERFUME ODORS. YOU MUST THEN ALLOW UP TO 48 BUSINESS HOURS FOR YOUR REFUND TO BE PROCESSED THROUGH OUR SYSTEM. ALL PAYMENTS WILL BE REFUNDED MINUS THE ORIGINAL COST OF POSTING.
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Item location: Bradford, West Yorkshire, United Kingdom
Postage to: Worldwide
Excludes: Mexico, Colombia, Greenland, United States, Falkland Islands (Islas Malvinas), Chile, Bermuda, Guyana, South America, Suriname, Canada, Saint Pierre and Miquelon, Brazil, North America, Argentina, Paraguay, Ecuador, Uruguay, French Guiana, Peru, Venezuela, Bolivia, PO Box
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